Open to opportunities

Zainab Anwar

@zainabanwar

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Target-driven sales executive converting leads into demos and improving KPIs with HubSpot.

India

Message

What I'm looking for

I’m looking for a target-driven sales role where I can convert leads into booked demos, manage follow-ups in HubSpot, and improve KPIs. I’d love Australian campaign experience and a team focused on clear targets and continuous performance gains.

I’m a target-driven sales professional with 8+ years of experience in outbound sales, inbound customer service, and POS software sales. I’m known for converting leads into demos, exceeding targets, and improving KPIs through disciplined follow-ups and CRM accuracy.

Currently, I handle 40–60 calls daily as a Sales Executive for TapTouch POS, where I convert digital leads into demos and maintain strong CRM accuracy. I’ve achieved increased demo bookings by improving follow-up consistency and lead qualification.

Previously, I led Australian outbound campaigns at Teleminds, managing 80+ calls daily with strong objection handling and KPI performance. As a Manager at Stars on Wheel, I supervised a team, tracked sales, handled escalations, and reduced complaints; earlier, I consistently met monthly international sales targets and earned strong performance recognition.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive, TapTouch POS

Current

TapTouch POS

May 2025 - Present (1 year 1 month)

Handle 40–60 calls daily, converting digital leads into POS demos while maintaining CRM accuracy and improving follow-ups. Increased demo bookings through consistent lead conversion and pipeline management.

Outbound Sales Inbound Sales Lead Qualification CRM Objection Handling Sales Pipeline Management

Senior Customer Care Executive

Teleminds

Jun 2024 - May 2025 (11 months)

Managed Australian outbound campaigns with 80+ calls daily, handling objections and supporting lead progression through the funnel. Met and exceeded KPIs while delivering consistent customer care and sales outcomes.

Australian Outbound Campaigns Outbound Sales Customer Service Objection Handling CRM Tools KPI Management Appointment Setting

Manager, Stars on Wheel

Stars On Wheel

Jan 2022 - Jan 2024 (2 years)

Supervised a sales team and drove performance through sales tracking and escalation handling. Reduced complaints by monitoring issues and improving resolution workflows.

Team Supervision Escalation Handling Customer Retention Process Improvement Lead Management

Senior CCE, Teleminds/Novotus

Teleminds / Novotus

Jan 2011 - Jan 2018 (7 years)

Handled international sales processes and consistently delivered on monthly targets. Earned strong performance recognition through reliable execution of sales and customer service activities.

International Sales Customer Support Lead Management Sales Processes performance reporting