Zainab Adeshina
@zainabadeshina1
Customer-focused banking professional skilled in virtual assistance and financial operations.
NigeriaWhat I'm looking for
I am a resourceful, customer-oriented banking professional with hands-on experience in banking operations, financial management, sales, and client support. I consistently handle customer inquiries, resolve issues with empathy, and manage transactions and records with precision while working effectively under pressure.
I have supported transaction processing, cash handling, and reporting in a bank setting and managed financial records and sales operations for an agricultural business. I seek remote roles where I can apply my customer service, virtual assistance, and financial support skills, offering flexibility for evening and weekend work.
Experience
Work history, roles, and key accomplishments
UACustomer Service Agent
United Bank for Africa
Jan 2023 - Present (2 years 9 months)
Assist clients with banking inquiries, complaints, and transactions while ensuring accuracy in operations and maintaining high customer satisfaction for walk-in and remote customers.
Finance & Sales Representative
Kings and Queen Farm
Jan 2021 - Jan 2023 (2 years)
Managed financial records and reporting for farm operations and acted as sales representative handling client inquiries and order processing, improving customer satisfaction through efficient service.
Education
Degrees, certifications, and relevant coursework
Kwara State Polytechnic
Higher National Diploma, Business Administration
2019 - 2021
Completed a Higher National Diploma in Business Administration with focus on administrative and financial management skills.
Ibadan Polytechnic
National Diploma, Business Administration
2014 - 2016
Completed a National Diploma in Business Administration covering foundational business and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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