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Janet JacobJJ
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Janet Jacob

@janetjacob

Customer service and data-entry specialist with accounting education.

Nigeria
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What I'm looking for

I seek a role where I can apply my customer-service and data-entry strengths, grow in business administration, and contribute to efficient, customer-focused operations.

I am an energetic self-starter with hands-on experience in customer service and accurate data entry, backed by a Higher National Diploma in Accounting and current B.Sc. studies in Business Administration. I bring strong organization skills and a results-driven approach to client-facing and administrative roles.

At EcoBank Nigeria I have managed customer inquiries, performed detailed data entry, maintained accurate records, and delivered problem-solving solutions that support customer satisfaction. Earlier industrial training at Guaranteed Trust Bank strengthened my administrative support capabilities and familiarity with account management processes.

I hold a Certified Virtual Assistant credential (ALX) and completed a Remote Work Cybersecurity certificate, and I seek roles where I can apply my customer service expertise, meticulous data skills, and growing business administration knowledge to add operational value.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FK

Federal Polytechnic Kaduna

Higher National Diploma, Accounting

2017 - 2019

Completed a Higher National Diploma in Accounting with coursework and practical training in accounting principles and record management.

Tech stack

Software and tools used professionally

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Janet Jacob - Customer Service Representative - Ecobank Nigeria Limited | Himalayas