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Zafiris MitropoulosZM
Open to opportunities

Zafiris Mitropoulos

@zafirismitropoulos

Customer Success & sales professional who turns customer communication into growth through profiling, problem-solving, and data-driven action.

Cyprus
Message

What I'm looking for

I’m looking for a remote Customer Success Manager/Associate role where I can use customer profiling, strong communication, and data analysis to improve experiences, support customers, and drive retention and growth in a structured, fast-paced environment.

I’m a customer-focused professional who learned to perform under pressure while delivering top-notch service at a luxury all-inclusive hotel, including VIP guest support. That day-to-day experience taught me how to communicate clearly, build relationships, and solve issues fast.

Today, I’m building commercial momentum as a Salesperson/Entrepreneur at Axiom Athlete.co, creating a partnership business and serving as a primary salesperson. I focus on customer profiling and on mapping products to the ideal customer profile, including making my first sale.

I’m also expanding my customer-success foundation through a B2B Customer Success Management certification, and I bring strengths in strategic planning, data analysis, conflict resolution, and organization. I’m actively pursuing remote work as a Customer Success Manager or Associate where I can combine sales thinking with measurable customer value.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Business Certification, B2B Customer Success Management

2026 - 2026

Completed an online Business Certification course focused on B2B Customer Success Management, building specialized knowledge in customer management and sales.

KI

King's InterHigh

International Baccalaureate (IB), International Baccalaureate (IB)

2024 - 2025

Grade: 36/45; 6/7 (HL Business & Management)

Completed the International Baccalaureate (IB) program, graduating with a score of 36/45 and a 6/7 in Higher Level Business and Management.

Tech stack

Software and tools used professionally

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