Zafiris Mitropoulos
@zafirismitropoulos
Customer Success & sales professional who turns customer communication into growth through profiling, problem-solving, and data-driven action.
What I'm looking for
I’m a customer-focused professional who learned to perform under pressure while delivering top-notch service at a luxury all-inclusive hotel, including VIP guest support. That day-to-day experience taught me how to communicate clearly, build relationships, and solve issues fast.
Today, I’m building commercial momentum as a Salesperson/Entrepreneur at Axiom Athlete.co, creating a partnership business and serving as a primary salesperson. I focus on customer profiling and on mapping products to the ideal customer profile, including making my first sale.
I’m also expanding my customer-success foundation through a B2B Customer Success Management certification, and I bring strengths in strategic planning, data analysis, conflict resolution, and organization. I’m actively pursuing remote work as a Customer Success Manager or Associate where I can combine sales thinking with measurable customer value.
Experience
Work history, roles, and key accomplishments
Salesperson & CS Associate
Axiom Athlete.co
Jan 2026 - Present (4 months)
Created and runs a partnership business, serving as primary salesperson and focusing on customer profiling and product-to-ideal-customer alignment. Achieved early traction by making first sales for the business.
Customer Service Waiter
Grecotel
Jun 2025 - Sep 2025 (3 months)
Delivered top-tier guest service at an all-inclusive resort by communicating effectively with guests from around the world in multiple languages. Recognized by a guest for VIP dinner service and contributed to improving overall customer experience.
Education
Degrees, certifications, and relevant coursework
Alison
Business Certification, B2B Customer Success Management
2026 - 2026
Completed an online Business Certification course focused on B2B Customer Success Management, building specialized knowledge in customer management and sales.
King's InterHigh
International Baccalaureate (IB), International Baccalaureate (IB)
2024 - 2025
Grade: 36/45; 6/7 (HL Business & Management)
Completed the International Baccalaureate (IB) program, graduating with a score of 36/45 and a 6/7 in Higher Level Business and Management.
Availability
Location
Authorized to work in
Job categories
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