Open to opportunities

Zachary Johnson

@zacharyjohnson1

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Implementation consultant and project manager driving software rollouts and client success.

United States

Message

What I'm looking for

I seek client-facing implementation or project roles where I can lead software rollouts, train users, resolve escalations, and improve operational processes.

I am an Implementation Consultant and project management professional with over 12 years of experience delivering software implementations, training clients, and resolving escalations to maximize product adoption.

My background spans technical field work, military leadership, and client-facing consulting roles where I managed timelines, coordinated data conversion, and maintained clear stakeholder communication to ensure on-time delivery.

As a former Sergeant in the US Army, I developed strong leadership, training, and logistics skills—overseeing operations, equipment accountability, and developing personnel—that I apply to complex implementations and team collaboration.

I am committed to operational excellence, building lasting client relationships, and delivering tailored solutions that align with business needs and drive measurable results.

Experience

Work history, roles, and key accomplishments

Current

Implementation Consultant

Current

AdvancedMD

Feb 2024 - Present (1 year 11 months)

Manage end-to-end software implementations for new and existing clients, coordinating data conversion, training users, and resolving escalations to ensure timely delivery and high client satisfaction.

Software Implementation Training Clients Data Conversion Project Management Escalation Management Customer Success

Business Student

National University

Feb 2023 - Aug 2025 (2 years 6 months)

Collaborate on project management strategies, analyze case studies, and participate in workshops and team projects to apply organizational leadership and software implementation principles.

Project Management Leadership Research Team Collaboration Workshop Facilitation Implementation

Pest Control Technician

Orkin

Jan 2023 - Jan 2024 (1 year)

Delivered integrated pest management services for residential and commercial clients, conducting inspections, applying EPA-approved treatments, and maintaining regulatory-compliant service records to ensure customer satisfaction.

Integrated Pest Management Inspections EPA Approved Treatments Customer Service Regulatory Compliance Scheduling Equipment Maintenance

Electrical Technician

Wiggins Incorporated

Feb 2021 - Jan 2023 (1 year 11 months)

Installed and tested Cat5e/Cat6 and fiber cabling, configured network racks and WAPs, performed fiber fusion splicing and diagnostics, and documented installations to meet project specifications and safety codes.

Cat6 Cable Installation Troubleshooting

Sergeant

US Army

Feb 2016 - Feb 2021 (5 years)

Supervised military police operations and trained 60+ soldiers, managed accountability and maintenance of 400+ equipment items valued over $1,000,000, and directed patrols and emergency responses to ensure base security.

Leadership Training Development Emergency Response Team Supervision Logistics Security Operations

Education

Degrees, certifications, and relevant coursework

National University

Bachelor's Degree in Project Management, Project Management

2023 - 2025

Activities and societies: Collaborated on project management strategies, analyzed case studies, participated in workshops, and conducted research on emerging trends.

Bachelor's degree in Project Management completed August 30, 2025, focusing on project management methodologies, organizational leadership, and implementation practices.