I seek project coordination roles where I can manage end-to-end projects, mentor teams, optimize vendor relationships, and drive reliable first-day service and customer satisfaction.
Deborah Scott
@debscott
Experienced telecommunications project and implementation specialist driving successful deployments.
What I'm looking for
I am an IT professional with over twenty years of experience delivering system implementations, project coordination, and end-user onboarding in telecommunications and UCaaS/SaaS environments.
Throughout my career I have managed large-scale telecommunications projects across hospitality, healthcare, government, education, and manufacturing sectors, completing over 500 installs and serving as the primary point of contact for stakeholders, sales, and operations.
I excel at identifying system and project requirements, coordinating resources, facilitating programming and cutover activities, and delivering hands-on training to ensure first-day readiness and timely project closeout.
My background includes contract and vendor management, procurement and invoice audit (resulting in quantified savings), IT purchasing oversight, and prior military service as a Staff Sergeant Cryptologic Linguist with a Top Secret/SCI clearance (inactive).
Experience
Work history, roles, and key accomplishments
Project Coordinator/Implementation Spec
Independent Contractor
Jan 2025 - Present (9 months)
Manage telecommunications projects for Mitel dealers across hospitality, healthcare, government, education and manufacturing sectors, providing system design coordination and end-user onboarding and training for mid-size and enterprise customers.
Manage telecommunications system design, installations, and end-user onboarding for Mitel products across hospitality, healthcare, government, education, and manufacturing sectors; completed 500+ installs and served as primary stakeholder contact to ensure timely cutovers and training.
Project Coordinator/Implementation Spec
Independent Contractor
Jul 2012 - Jun 2017 (4 years 11 months)
Managed telecommunications installations, system design coordination, onboarding and field services across 23 states for Mitel dealers and multiple vendors, overseeing field technicians and delivering remote and onsite support for adds, moves, and changes.
Manage telecommunications system design, installations, and end-user onboarding for Mitel products across hospitality, healthcare, government, education, and manufacturing sectors; completed 500+ installs and served as primary stakeholder contact to ensure timely cutovers and training.
IT Project Administrator/Coordinator
Contech Construction Products Inc.
May 2005 - Jul 2008 (3 years 2 months)
Managed IT procurement and capital projects with combined budgets of ~$4.9M, audited telecom invoices to realize $178K savings, and facilitated project management meetings to keep IT initiatives on schedule.
Education
Degrees, certifications, and relevant coursework
Deborah hasn't added their education
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