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Alexis MorenoAM
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Alexis Moreno

@alexismoreno

I lead cloud communications migrations and infrastructure deployments across complex, high-stakes environments.

United States
Message

At CloudWarriors, I manage 41 active cloud communications deployments, translating stakeholder requirements into implementation roadmaps for voice, contact center, and unified communications platforms.

I've led legacy PBX migrations to Zoom Phone and third-party contact center platforms while building reusable documentation, checklists, and workflows that reduce onboarding and deployment timelines across 40+ client environments.

Across the United States Air Force, I directed quality assurance, operations, and infrastructure modernization for global engineering teams, including 65+ infrastructure and cyber projects valued at $9.2M and $20M in installation assets.

My work spans air traffic control, radar, weather, secure voice and data networks, technical training, and mission recovery. I bring PMP and Six Sigma Green Belt discipline to complex delivery, risk mitigation, compliance, and operational readiness.

Experience

Work history, roles, and key accomplishments

UF

Director of Quality Assurance

United States Air Force

Jan 2020 - Dec 2022 (2 years 11 months)

Directed quality assurance and compliance operations for a 140-member international engineering team supporting large-scale infrastructure modernization projects. Led enterprise-wide QA programs and standardized processes across multiple global locations.

UF

Technical Training Instructor

United States Air Force

Jan 2010 - Jan 2014 (4 years)

Developed and delivered comprehensive technical training programs aligned with operational standards. Collaborated with subject matter experts to create, validate, and refine course content that enhanced field readiness.

UF

Airfield System Supervisor

United States Air Force

Jan 2005 - Jan 2010 (5 years)

Supervised critical airfield systems operations, managing technical infrastructure and cross-functional teams responsible for communication and navigation systems. Directed maintenance and upgrade initiatives to enhance system reliability and safety.

UF

Army SNAP Operator

United States Air Force

Jan 2009 - Jan 2009 (0 months)

Managed critical data infrastructure and system access for military operations. Collaborated with cross-functional teams to ensure reliable data handling and operational continuity in a high-security environment.

Education

Degrees, certifications, and relevant coursework

Ashford University logoAU

Ashford University

Bachelor of Arts, Hospital Administration

Pursued a Bachelor of Arts in Hospital Administration, focusing on healthcare management and administration.

CF

Community College of the Air Force

Associate of Applied Science, Electronics Systems

Earned an Associate of Applied Science in Electronics Systems, with coursework in electronic systems and technology.

CF

Community College of the Air Force

Associate of Applied Science, Instructor Technology

Earned an Associate of Applied Science in Instructor Technology, focusing on instructional design and technology.

Tech stack

Software and tools used professionally

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