Zac Ettz

Processed cash, card, and mobile payments at the gift counter, managed register operations, and maintained inventory levels. Welcomed shoppers, answered questions, and carefully wrapped purchases for safe transport.

Greeted members and guests, checked them in using the club membership system, and answered phones. Maintained cleanliness of equipment and directed inquiries about services and policies.

Managed client sites and implemented marketing strategies to enhance SEO and increase search visibility. Coordinated campaign trafficking workflows, built weekly performance reports, and aligned launch schedules with sales, creative, and media teams.

Diagnosed and repaired HVAC systems including furnaces, air conditioners, and heat pumps for residential service calls. Performed preventive maintenance and executed service calls to resolve customer issues.

Tracked stock counts, processed deliveries, and organized installations for HVAC crews. Supported technician training and worked with diverse coworkers to meet goals and resolve issues.

Led a team of 2-5 in daily theater operations, managed registers, deposits, nightly paperwork, and closing procedures. Addressed customer inquiries to ensure satisfaction.

Grade: 3.0

Earned a Bachelor of Science in Psychology with a focus on Liberal Arts and Sciences, achieving a GPA of 3.0.