Looking for a job

Elijah Dusablon

@elijahdusablon

Message

I solve HVAC mechanical and electrical issues while delivering dependable customer service.

United States

Message

What I'm looking for

I'm looking for a role where I can apply hands-on troubleshooting and customer service experience while continuing to learn, solve problems, and contribute as a collaborative team member.

I've worked directly with clients to schedule HVAC diagnostic services, repair mechanical and electrical A/C issues, and install A/C units on schedule at Deluxe Home Comfort.

My customer-facing background includes remote support for Arise/Dicks Sporting Goods, where I answered questions, completed transactions, tracked packages, and maintained detailed call notes.

I've also evaluated and sorted ferrous metal at Wall Recycling, supported hiring and training as an Assistant Manager, and drove accessory upsells and customer support in retail sales.

Experience

Work history, roles, and key accomplishments

HVAC Technician

Deluxe Home Comfort

May 2023 - May 2024 (1 year)

Talked with clients for scheduling and diagnostic services, fixed a variety of mechanical and electrical problems with A/C units, and installed A/C units on a set schedule.

HVAC Mechanical Repair Electrical Troubleshooting Customer Service Scheduling

Customer Service (Remote Contractor)

Arise/Dicks Sporting Goods

Jul 2020 - Feb 2023 (2 years 7 months)

Assisted customers with various questions and problems, completed transactions and tracked packages, and kept detailed notes on each call as per company policy.

Customer Service Transaction Processing Order Tracking Documentation Remote Work

Ferrous Metal Buyer

Wall Recycling

Jan 2019 - Mar 2020 (1 year 2 months)

Evaluated metal from various sources and assigned a price for purchase, disassembled A/C units for copper and motors, and sorted metal into appropriate areas for sale.

Metal Evaluation Pricing Disassembly Sorting Recycling

Assistant Manager

Cruzers/Holms Oil

Sep 2017 - Aug 2018 (11 months)

Assisted manager with employee application and hiring process, trained new employees when requested, and assisted with employee write-ups.

Hiring Training Employee Management Supervision

Sales Rep

Prime Communications

Sep 2015 - Jul 2017 (1 year 10 months)

Stayed current on AT&T store promotions, upsold accessories, assisted all customers with any issues, and kept the store presentable and properly merchandised.

Sales Upselling Customer Service Merchandising Store maintenance

Education

Degrees, certifications, and relevant coursework

South View High School

High School Diploma, General Studies

Earned a high school diploma from South View High School in Hope Mills, NC, with coursework in digital communication systems, Microsoft Office, multimedia and webpage design, programming, broadcasting, and technology.