Yvonne Gathoni
@yvonnegathoni
Patient Coordinator and AI data contributor skilled in scheduling, records, and quality-focused healthcare operations.
KenyaWhat I'm looking for
I’m a Patient Coordinator & Scheduling Specialist supporting up to 90–100 patient interactions daily during peak periods. I coordinate 40+ appointments weekly, confirm scheduling changes, and act as the communication bridge between patients and clinical teams.
I keep patient information accurate by collecting, updating, and maintaining records/documentation, consistently meeting weekly performance and quality evaluation standards. I’m comfortable using tools like GEMMS, Microsoft Teams, Google Workspace, Cisco Jabber, and Cisco Finesse to support day-to-day operations.
Alongside healthcare coordination, I contribute as an AI Data Contributor and build AI automation solutions as the Founder & Principal Architect of an AI Automation Agency. I’ve annotated and validated 100,000+ data points and support machine learning and LLM training with strong quality assurance practices.
Experience
Work history, roles, and key accomplishments
Founder & Principal Architect
AI Automation Agency
Jan 2025 - Present (1 year 7 months)
Designed and deployed AI-powered voice automation solutions for service-based businesses. Implemented workflow automations and CRM integrations, and managed client communication and solution deployment operations.
Patient Coordinator & Scheduling
OnQ Global
Aug 2024 - Present (2 years)
Managed 90–100 patient interactions daily and scheduled 40+ appointments weekly, coordinating between patients and clinical/nursing teams. Maintained accurate patient information and used GEMMS, Microsoft Teams, Google Workspace, Cisco Jabber, and Cisco Finesse to support scheduling operations.
AI Data Contributor & Annotation
Freelance/Contract
Annotated and validated 100,000+ data points across image, text, audio, and video datasets. Performed text classification, sentiment analysis, transcription, and AI evaluation with quality assurance results exceeding 98%.
Sales & Social Media Manager
Blessed Packaging Enterprises
Sales and social media management role at Blessed Packaging Enterprises. Specific responsibilities and dates were not provided.
Sales & Social Media Manager
House of Allan Distributor
Sales and social media management role at House of Allan Distributor. Specific responsibilities and dates were not provided.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Diploma in Law, Law
Earned a Diploma in Law from Mount Kenya University.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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