Monica Achieng

Designed and optimized workflows by conducting process analysis to identify inefficiencies and automation opportunities, reducing manual workload and boosting project completion by 40%. Led automation tools such as Make, Zapier, BigQuery and GoHighlevel to streamline team productivity. Developed prompt templates and documentation for AI-driven workflows, to ensure consistency and enable team adopt

Annotated data sets for GenAI models with a focus on labeling intent. Documented annotation guidelines used on training team members, fostering production consistency and collaboration with team development and efficiency. Applied problem-solving skills to troubleshoot labeling challenges, ensuring data integrity aligns with the business process.

Completed a Bachelor of Science degree, gaining foundational knowledge relevant to scientific inquiry and problem-solving. This academic background supports analytical approaches in various professional contexts.

Obtained a certification as a Workflow Specialist, focusing on optimizing business and organizational processes. This credential enhances expertise in designing and implementing automated solutions.

Achieved a White Belt Six Sigma certification, indicating foundational knowledge in process improvement methodologies. This training supports the identification and reduction of inefficiencies in workflows.

Completed training in Generative AI (LLM), focusing on the principles and applications of large language models. This certification provides expertise in leveraging AI for advanced automation and data processing.

Acquired a Digital Literacy certification, demonstrating proficiency in essential digital tools and concepts. This ensures a strong foundation for navigating and utilizing modern technological environments.

Completed a Prompt Design with VertexAI certification, specializing in crafting effective prompts for AI models. This expertise is crucial for optimizing AI-driven workflows and ensuring accurate outputs.