Open to opportunities

Brianna Njue

@briannanjue

I help organizations improve customer experiences, streamline operations & maintain accurate data via customer support, research, AI data annotation.

Kenya

Message

What I'm looking for

I'm looking for opportunities in healthcare administration, administrative support, and operations coordination where I can improve customer experiences, maintain accurate systems, streamline workflows, and provide reliable remote support.

I am a research and data professional with 8+ years of experience across AI data annotation, online research, data verification, healthcare administration, customer support, records management, and operations.

At Outlier, I review, evaluate, and annotate language data, assess AI-generated content against detailed guidelines, identify errors and inconsistencies, and provide written feedback to improve quality.

At Muck Rack, I conducted online research and verified, updated, cleaned, and maintained journalist, media outlet, company, and organizational records. This required careful fact-checking, attention to detail, and the ability to manage high-volume research independently.

My healthcare administration experience strengthened my skills in scheduling, records management, customer service, documentation, and operational coordination. I am highly comfortable working remotely, managing my own workload, meeting deadlines, and maintaining accuracy across large volumes of information.

I am particularly interested in remote opportunities in AI data annotation and evaluation, research, data verification, data operations, administration, and customer support.

Experience

Work history, roles, and key accomplishments

Current

Online research

Current

ikuruka

Aug 2025 - Present (1 year 1 month)

Building a trust-based platform that enables direct booking of local travel services while improving safety, access, and personalization.
Focused on product development, provider onboarding, and early-stage marketplace growth.

Current

Language Data Annotator Outlier May 2024 - present

Current

Outlier

Aug 2024 - Present (2 years 1 month)

I contribute to the development of AI models by reviewing, evaluating, and annotating language data to ensure accuracy, quality, and consistency. I assess AI-generated content, provide detailed feedback, and apply critical thinking and linguistic analysis to improve model performance. Working in a remote environment, I support data quality initiatives and help create reliable training datasets tha

Freelance Editor & Researcher

Muck Rack

Aug 2024 - Sep 2025 (1 year 1 month)

Conducted online research, verified information, and maintained accurate media databases to support media intelligence and business operations. Researched, updated, edited, and validated journalist, media outlet, and company records while ensuring data quality and accuracy. Performed data cleansing, identified and corrected outdated information, and contributed to research projects that delivered

Healthcare Administration

One stop imaging

Jan 2018 - Oct 2023 (5 years 9 months)

Healthcare Administration & Operations Professional with 4+ years of experience in administrative support, customer service, records management, scheduling, and data research. Skilled in coordinating office operations, maintaining accurate records, and delivering exceptional client service. Seeking opportunities in Healthcare Administration, Administrative Support, and Operations Coordination.