Open to opportunities

Yuliya Avelino

@yuliyaavelino

Message

I optimize operations, client delivery, and complex advocacy across regulated, high-stakes environments.

United States

Message

What I'm looking for

I'm looking to apply my operations, client-management, compliance, and advocacy experience in a high-accountability role where I can improve systems, solve complex problems, and deliver measurable outcomes.

I've led business operations, private-client optimization, and complex care coordination across Ohio, Hawaii, and Virginia. My work combines P&L stewardship, capacity planning, digital workflows, confidential client service, and end-to-end operational delivery.

At the U.S. Census Bureau, I closed 100% of critical in-person NRFU interviews after prior outreach attempts had failed, using de-escalation, cultural intelligence, and multilingual communication in sensitive field environments.

As Principal Owner & Operator of the Sheraton Waikīkī Marriage License Office Honolulu, I built automated verification infrastructure that increased operational volume by 40% across global networks representing more than 100 countries. I also maintained the office's state regulatory authority and negotiated a $0 base-rent commercial lease arrangement.

I've managed IT asset disposition and compliance for corporate clients at Cincy E-Recycling, improved Cheesy Bite's net profit by 23%, and continue advocating for complex medical care, insurance coverage, and the Ensuring Lasting Smiles Act.

Experience

Work history, roles, and key accomplishments

Current

Business Operations & Private Client Optimization

Current

Independent Contractor

Jan 2021 - Present (5 years 7 months)

Direct P&L stewardship, fiscal administration, and resource capacity planning to optimize business efficiency. Execute end-to-end B2B and private service delivery, integrating digital design workflows and tech-stack system operations.

P&L management Resource Planning B2B Services Digital Design Client Relations

Current

Medical Advocate & Coordinator

Current

Private Complex Care Portfolio

Jan 2015 - Present (11 years 7 months)

Audit complex insurance frameworks to identify coverage gaps and author data-backed appeals to overturn coverage exclusions. Act as lead strategist for complex treatment planning, mobilizing essential resources and navigating high-pressure medical environments.

Insurance Auditing Appeals Advocacy Treatment Planning Resource Mobilization Crisis Management Logistics

Escalation Field Agent

U.S. Census Bureau

Jan 2019 - Jan 2021 (2 years)

Achieved 100% closed in-person interviews on critical NRFU assignments where Regional Executives failed after 20+ attempts. Leveraged native Russian and multi-lingual facility to build trust and capture data in historically resistant demographics.

Field Operations Data Collection De escalation Interviewing data recovery

Enterprise Account & Operations Manager

Cincy E-Recycling

Jan 2014 - Jan 2021 (7 years)

Managed end-to-end IT asset disposition for corporate accounts, ensuring data security through serialized asset tracking and certified physical destruction. Issued Certificates of Destruction and Material Recovery Reports to enable LEED credits and sustainability compliance.

IT Asset Disposition Data Security Compliance LEED Sustainability Account Management Operations Management

Principal Owner & Operator

Sheraton Waikīkī Marriage License Office Honolulu

Jan 2015 - Jan 2017 (2 years)

Maintained sole state regulatory authority on the Waikīkī beachfront, executing annual commercial lease updates to secure a $0 base rent arrangement. Architected an automated service infrastructure to scale data verification workflows, driving a 40% operational volume gain.

Regulatory Compliance Lease Management Asset Management Systems Optimization Data Governance Automation Revenue Generation

Business Operations Advisor

Cheesy Bite

Jan 2012 - Jan 2013 (1 year)

Redesigned the total brand identity and product suite, including naming, menu engineering, and food development. Served as the essential bridge for Middle Eastern ownership, translating complex US market dynamics into actionable business strategies.

Brand Development Product Development Menu Engineering Market Analysis Vendor Management Cost Optimization