Jarell Johnson

Managed and trained direct reports to meet productivity goals while driving continuous improvement through the LEAN journey. Planned labor needs, enforced KPI standards, and ensured facility operations complied with health, safety, and environmental regulations.

Supervised and trained team members to ensure productivity and safe operations while verifying inbound and outbound product quality. Managed complaints and non-conformance using root-cause and corrective actions, and ensured label accuracy and sanitation compliance.

Partnered with leadership and operations to prepare for internal and external audits and resolve facility and customer issues. Conducted accident investigations, led safety policy meetings, and maintained accurate compliance recordkeeping systems.

Maintained day-to-day client satisfaction by monitoring customer usage and strengthening the relationship between customers and the facility. Produced inventory accuracy reporting and responded to customer requests via phone and email to resolve issues quickly.

Operated warehouse management systems with accuracy, processed outbound orders, and managed inbound data to support inventory control. Provided timely customer updates by monitoring email and phone communication and following company procedures for outstanding issues.

Coordinated recruiting for rehabilitation and skilled nursing facilities by writing job descriptions, advertising openings, sourcing candidates, and screening resumes. Managed offers and onboarding as the key point of contact, while tracking HR hiring metrics such as time-to-fill, time-to-hire, and source of hire.

Served as the primary contact for executives and senior administrative assistants, handling problem resolution across account management, scheduling, travel bookings, and communications. Reconciled and submitted expense reports for 2 Senior VPs and managed office suppliers to support a fast-paced environment.

Directed overall practice functionality by planning and overseeing patient care, administrative operations, and clinical programs. Recruited qualified employees to ensure appropriate staffing aligned with company standards.

Provided front-desk reception and administrative support while supervising a staff of 5. Managed patient flow and handled thousands of dollars in payments and deductibles daily, while verifying insurance documentation and completing billing and appointment tasks.

Earned a High School Diploma at Bayonne High School from 2003 to 2007.