Open to opportunities

Kyel Towler

@kyeltowler

Message

I lead operations, training, events, and administrative workflows that improve organizational efficiency.

United States

Message

What I'm looking for

I'm looking for operations, training and development, event coordination, administration, or project management work where I can improve workflows, coordinate stakeholders, and support high-quality execution.

I direct autonomous campus dining and hospitality operations at James Madison University/Aramark, managing inventory, bookkeeping, resource allocation, personnel training, safety, and stakeholder relationships.

Across Oxford Parks and Recreation, KAVA Club, Teleperformance supporting USAA, and JMU, I've coordinated events, improved processes, managed regulated workflows, built community partnerships, and delivered customer-focused service. I also co-founded and managed operations for the Student Coalition Against Racism, supporting large-scale virtual programs and voter engagement.

Experience

Work history, roles, and key accomplishments

Current

Standalone Location Supervisor

Current

James Madison University / Aramark

Feb 2026 - Present (6 months)

Direct daily autonomous operations for a standalone campus dining and hospitality venue, ensuring alignment with corporate benchmarks. Manage inventory, resource allocation, and administrative bookkeeping to optimize profitability.

Operations Management Inventory Control Resource Allocation Bookkeeping Quality Assurance Customer Success Cross Functional Collaboration Leadership Training

Lake Supervisor / Administrative Assistant

Oxford Parks and Recreation

Mar 2025 - Dec 2026 (1 year 9 months)

Collaborated cross-functionally across municipal departments to execute administrative goals. Managed public relations, financial tracking, and logistics for sponsored events.

Public Relations Bookkeeping Payment Processing Event Logistics Scheduling Safety Instruction Compliance

Community Curator / Head Chef

KAVA Club

Jul 2024 - Oct 2024 (3 months)

Engineered a profitable seasonal menu while overseeing front-of-house operations and driving client retention. Managed administrative infrastructure including calendar coordination and billing.

Menu Development Partnership Building Calendar Management Canva Google Drive Billing

Automobile Insurance Policy and Billing Specialist

Teleperformance

Feb 2023 - Feb 2024 (1 year)

Acted as an authorized corporate liaison to DMVs and Departments of Revenue. Managed high-volume administrative workflows for insurance policies under strict compliance guidelines.

Insurance Policy Management Compliance MSAT

Sales Agent Representative

Progressive Insurance and Casualty

Aug 2022 - Nov 2022 (3 months)

Delivered customer-focused sales by consulting on insurance products tailored to client profiles. Processed data transactions including policy applications and payments.

Sales Customer Consultation Insurance products Data Processing Policy Application Payment Processing

Racial Justice Democracy Fellow

Center for Civic Engagement at James Madison University

Aug 2020 - Jun 2021 (10 months)

Advised university administration on process improvements and strategic policy adjustments. Co-founded and managed operations for a student coalition, orchestrating large-scale virtual programs.

Policy Analysis Process Improvement Operations Management Nonprofit Management Event Coordination Community Engagement

Editorial Assistant

Campaign Communications at JMU's Advancement Marketing

Sep 2019 - Feb 2021 (1 year 5 months)

Supported directors by ensuring brand guidelines across external communications. Researched and authored persuasive content for high-net-worth donors.

Brand Guidelines Content Writing Research Interviewing Donor Communications