Youssef Lamnouar
@yousseflamnouar
I grow B2B SaaS accounts through onboarding, consulting, renewals, and expansion.
What I'm looking for
At LearnWorlds, I managed an international B2B e-learning SaaS portfolio generating approximately $180,000 per quarter, guiding clients from platform setup and course architecture through monetization, renewals, and growth. I delivered one-to-one consulting, product demos, and webinars while partnering with Product and Support teams to improve the client experience.
Previously at PEOPLECERT, I managed roughly 200 global partner and client accounts representing approximately $1.5 million in revenue, developing new business across the US, Canada, and other markets. Across SaaS, EdTech, IT, BPO, and customer support environments, I've built long-term client relationships in French, English, and Arabic.
Experience
Work history, roles, and key accomplishments
E-Learning Consultant (Customer Success / Account Manager)
Sep 2023 - Jul 2026 (2 years 10 months)
Acted as dedicated e-learning consultant for international B2B clients, managing a book of business generating approximately $180,000 USD per quarter. Guided clients through onboarding, delivered consulting sessions and webinars, and managed account health and renewals using HubSpot, Pipedrive, and Klenty.
Education
Degrees, certifications, and relevant coursework
Licence professionnelle en Management
Professional Degree in Management, Management
2010 - 2011
Completed a professional degree in management, equivalent to a Bachelor's degree (bac+3).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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