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Andriana Magklivera

@andrianamagklivera

I grow EMEA corporate accounts, win B2B revenue, and build customer success teams.

At Dialectica, I manage and expand high-value corporate accounts across EMEA, owning client onboarding, relationship management, retention, and GTM execution.

I currently support 47 B2B logos and portfolio companies while building the operational foundation to onboard, train, and lead a dedicated customer onboarding, success, and retention team.

As B2B Sales and Research Manager, I led four Associates and two Project Managers across Athens and Thessaloniki. In 10 months, I secured 11 outbound logo acquisitions worth €480K in prepaid revenue and helped deliver a 92% YTD satisfaction rate for key EMEA accounts.

I've also trained six new joiners, with four becoming global top-10% KPI performers. My background spans project management, business development, communications, PR campaigns, and operational support.

Experience

Work history, roles, and key accomplishments

Current

EMEA Account and Customer Success Manager

Current

Dialectica

Jul 2026 - Present (2 months)

Managing and expanding high-value corporate accounts across the EMEA region, owning the end-to-end client journey from onboarding to retention and GTM execution. Responsible for 47 B2B logos and all portfolio companies in the region.

Account Management Customer Success Customer Relationship Management Go To Market Strategy Team Leadership B2B Sales

B2B Sales and Research Manager

Dialectica

Sep 2025 - Jul 2026 (10 months)

Directed a cross-location team of 4 Associates and 2 Project Managers, holding EMEA sales and business development responsibility for Healthcare, Logistics, and Retail verticals. Achieved 11 outbound logo acquisitions bringing €480K prepaid revenue and 92% satisfaction rate.

B2B Sales Business Development Team Management Training Customer Satisfaction EMEA Market

Senior Associate – Project Manager

Dialectica

Sep 2024 - Sep 2025 (1 year)

Oversaw project management from client brief to post-project feedback calls, excelling in research, onboarding the right profiles, and adhering to project budgets. Ranked first in performance among all senior associates at the desk.

Project Management Client Onboarding Research Budget Management Performance

Analyst

Dialectica

Sep 2023 - Sep 2024 (1 year)

Worked as an Analyst at Dialectica, contributing to research and client projects.

Business Administration Intern

Principal Media

Jun 2023 - Aug 2023 (2 months)

Completed the prestigious Libra Group Internship, working on content distribution M&A, partner onboarding, and PR campaigns.

M&A Partner Onboarding PR Campaigns

Learning Facilitator & Tutor

Deree, The American College of Greece

May 2022 - May 2023 (1 year)

Worked as a tutor at the university's Student Academic Support Services, teaching History, Applied Communication, Crisis Communication, PR Marketing, and French to small groups of 4-5 students.

Tutoring History Communication Skills Crisis Communications PR Marketing French

Office Manager

Gea Real Estate

Jun 2020 - Jun 2021 (1 year)

Helped with the re-organisation and launching of the company's offices during the COVID-19 era, overseeing procurement and operations while acting as the company's secretary.

Office Management Procurement Operations Secretarial

Education

Degrees, certifications, and relevant coursework

Google

Agile Project Management Certification, Project Management

Agile Project Management Certification from Google PMP.

PeopleCert

PRINCE 2 Foundation Certification, Project Management

PRINCE 2 Foundation Certification from PeopleCert.

Deree, The American College of Greece

Master of Arts, Strategic Communication and Public Relations

2021 - 2023

Grade: 3.79 (A-)

MA in Strategic Communication and Public Relations with focus on Applied Corporate Comms, Marketing Comms Strategy and Crisis Management. GPA 3.79 (A-).

Trinity College Dublin

Attendance, History

2019 - 2020

Mandatory Yearly Attendance under the History Department. Full scholarship awarded.

University of Toulouse II – Jean-Jaurès

Bachelor of Arts, Bilingual History

2017 - 2020

Grade: Mention Très bien

Activities and societies: Elected Class Representative and Treasurer of the five-member Student Body

BA in Bilingual History 'Licence Histoire Bilingue Francais – Anglais'. Elected Class Representative and Treasurer of the five-member Student Body. Mention Très bien (ranked 4 in graduating class).