DIMITRIOS KARAGKOUNIS
@dimitrioskaragkounis
Sales and account manager driving IT/SaaS revenue growth across multi-regional markets.
GreeceWhat I'm looking for
I am a dynamic, results-driven Sales & Account Manager with strong experience in IT, SaaS and network monitoring sales, consistently exceeding KPIs while managing multi-regional markets including UK/IE, Nordics, APAC, MEA and Europe. I build strategic channel partnerships, enable resellers, and design tailored solutions for SMB and enterprise clients to drive measurable revenue growth.
With additional leadership experience from hospitality management, I lead teams, manage P&L and operational KPIs, and apply consultative selling and analytical sales expertise to complex B2B environments. I am proficient with Salesforce, HubSpot, Odoo and other CRM and support tools, and I bring proven success in new business development, account management and partner enablement.
Experience
Work history, roles, and key accomplishments
Account Manager
Paessler
May 2024 - Present (1 year 4 months)
Manage multi-regional sales for Paessler PRTG across UK/IE, Nordics, APAC, MEA and Europe, consistently exceeding monthly KPIs and building strategic channel partnerships to grow SMB and enterprise revenue.
Business Development Rep
Hemmersbach
Jan 2024 - Dec 2024 (11 months)
Identified and developed B2B opportunities in the UK/IE industrial and 3D printing market, strengthening manufacturer relationships and contributing to new revenue channels.
B2B Developer / Account Manager
Webhelp
Jun 2023 - May 2024 (11 months)
Managed SMB and mid-market Amazon Business accounts in the UK, consulted across verticals to increase platform adoption and drive sales activity.
General Manager
Various Hospitality
Jan 2005 - Dec 2023 (18 years 11 months)
Led teams of 20+ in General Manager and Assistant GM roles across London and Athens, managing P&L, KPIs, payroll, recruitment and customer experience.
Customer & Sales Support
Teleperformance Greece
Aug 2021 - Dec 2021 (4 months)
Provided customer and sales support for Apple UK/IE, achieving 100% TMS scores for quality, service, and performance.
Sales & Marketing Manager
The Heritage
Jan 2020 - Apr 2020 (3 months)
Built partnerships with hotels and theatres to increase client acquisition and sales until operations ceased due to COVID-19.
Education
Degrees, certifications, and relevant coursework
NCNew York College
Bachelor of Arts, Political Science & International Relations
Grade: 3.67/4.0
Completed a BA in Political Science & International Relations with a diplomacy focus and a GPA of 3.67/4.0.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Job categories
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