yolande smith

Received and captured supplier invoices on Google Sheets import templates, saved invoices, updated tracking reports, and handled emails and WhatsApp groups. Assisted with weekly warehouse stock takes and matched invoice transactions with monthly tracking schedules.

Managed all fleet administration, captured timesheets and trip sheets, assisted with HR and payroll duties, and oversaw breakdown reports and vehicle services. Coordinated supplier payments, stock issuing, and job pack completion, and handled client audits.

Oversaw fleet administration, captured timesheets and trip sheets, managed HR and payroll duties, and coordinated vehicle services and accident reports. Handled procurement, supplier payments, stock control, and job pack invoicing on Syspro.

Downloaded daily customer orders from online systems, printed and checked labels for sell-by dates and prices, and created invoices for deliveries. Compiled weekly activity reports, conducted stock counts, and attended production meetings.

Managed project-related admin, ordered materials, negotiated prices, and controlled teams on site. Captured orders on Pastel, coordinated logistics, and compiled data packs for project handovers.

Ordered materials for workshop duties, wrote purchase orders, and compared prices with suppliers. Managed stock control, stationery distribution, and staff PPE, and assisted with logistics coordination.

Managed a busy switchboard, attended to reception duties, and assisted with sales admin including typing, filing, and updating rental contracts. Typed quotations and handled stationery stock.

Started up a new estate agency, worked as an estate agent, and captured property listings on the MLS system. Managed a sub-branch with 5 agents, handled rental properties, and managed the bond originating department.

Worked as an estate agent, captured property listings on the MLS system, and liaised with conveyance lawyers and banks for bonds. Handled general office duties and assisted in the office when the secretary was unavailable.

Supervised 5 staff members, opened fraud files for stolen card usage, handled customer complaints, balanced suspense accounts, and liaised with overseas offices. Checked illegal merchant operations and closed down merchants.

Captured and prepared new applications for approval, ordered new cards, and liaised with clients for delivery. Worked after hours in authorizations, answering merchant calls and operating the tellymachine.

Answered calls and handled complaints, processed and captured new credit card applications, and handled return mail and statements to locate clients.

Answered telephone calls from merchants requesting authorization and liaised with other banks and internal departments when cards were reported lost or stolen. Performed general office work.

Assisted customers in selling shoes, operated the cash register, and checked stock.

Answered telephones, performed general office duties, made appointments for estate agents, and captured property listings on a commission basis.

Captured data in Edgars store computers and ordered online self-generating letters.

In the process of attending a one-day SHE Rep course accredited by HWSETA.

Completed matric in December 1987.

Completed a one-year diploma in Bible Counseling.

Completed a one-month course to operate as a principal.

Completed a 12-month online course in project management.

Completed an Office Management NQ4 qualification.