Gerrie Thyssen

Prospected and presented insurance products to government institutions, managed policy paperwork and submissions weekly, and traveled regionally to secure new clients for four major insurers.

Managed a quality team and wash bay to ensure vehicles met 100% roadworthy, cleanliness and presentation standards, planned vehicle preparations in advance and stood in for the workshop manager.

Founded and ran a transport brokerage, coordinating transport operations and client relationships for mining clients and managing business-to-business service delivery.

Managed a national fleet of 164 vehicles (84 in Johannesburg), oversaw roadworthiness, COF and servicing, supervised drivers and workshop staff, handled breakdowns, claims and route planning.

Coordinated driver schedules and vehicle deliveries/collections, managed contracts and PODs, supervised 22 drivers, handled timesheets, trip monies and accident arrangements.

Directed branch operations including driver rostering, contract closures, vehicle readiness and customer service; supervised ~22 drivers and managed COFs, services and accident processes.

Oversaw billing, agreement closures, multi-department staff and credit investigations, coordinated departmental costs and represented the branch in management meetings.

Managed daily fleet dispatch, contract execution and vehicle standards across the East Rand branch, supervised drivers and coordinated services, refurbishments and panel work.

Ensured vehicle roadworthiness and load allocation, conducted driver briefings, tracked deliveries, managed billing and monthly sales reports, and coordinated driver meetings.

Managed floor operations for line-haul division, maintained stock and vehicle allocations across 15 destinations, and led a team of 75 to ensure correct loading and timely departures.

Managed warehouse operations and delivery schedules across multiple areas, supervised warehouse and drivers teams, implemented pick/stock rotation procedures and conducted cycle counts.

Managed depot operations for 30 principals, led warehouse and driver teams, oversaw stock control, Chep account, vehicle maintenance and customer relations across multiple delivery areas.

Managed records for 500+ vehicle services and COFs, coordinated repairs, damage claims and client queries, and supported new contract openings and customer follow-ups.

Led operations including receiving, returns and customer care for 142 staff across day and night shifts, produced conformance and loss reports and coordinated additional hire and staff discipline actions.

Managed road freight operations, focusing on trip problem resolution, stock loss reporting and additional truck hiring to meet delivery requirements.

Served as Electrolux in-house manager overseeing contracted operations and ensuring service delivery within the client site.

Managed receiving and national returns processes, ensuring accurate handling and reconciliation of returned goods across the network.

Managed contracted security services for a Nestle site, overseeing site security operations and contractor delivery of security requirements.

Completed National Senior Certificate (Grade 12) with subjects including Afrikaans, English, Mathematics, Accountancy, Woodwork, and Geography.