Yogesh Dangal
@yogeshdangal
Multifaceted professional with expertise in operations and data analysis.
What I'm looking for
With over three years of diverse experience, I have successfully navigated roles in tax preparation, customer service, retail operations, and entrepreneurship. My journey began with a passion for enhancing customer experiences and streamlining processes, which led me to launch and operate my own retail brand, UDDHAP LLC. This venture allowed me to master digital marketing, budgeting, and sales strategies, resulting in significant growth and customer engagement.
At Jackson Hewitt, I prepared and filed over 200 tax returns, achieving a 98% client satisfaction rate. My ability to educate clients on complex tax topics while ensuring compliance with data privacy protocols has been a cornerstone of my professional ethos. I thrive in fast-paced environments, as demonstrated during my time at Walmart and Kohl's, where I consistently exceeded customer service expectations and contributed to increased sales conversion rates.
Experience
Work history, roles, and key accomplishments
Tax Preparer
Jackson Hewitt
Nov 2024 - Apr 2025 (5 months)
Prepared and filed over 200 accurate federal and state tax returns during peak season, achieving 98% client satisfaction and zero rejections. Educated clients on deductions, IRS notices, and refund expectations while maintaining strict compliance with data privacy protocols.
Founder & Operator
UDDHAP LLC
Jan 2022 - Jan 2025 (3 years)
Launched a direct-to-consumer fashion brand, overseeing product sourcing, branding, web design, digital marketing, and fulfillment. Generated over 3,500 website visits and 120 customer orders within the first quarter using organic and paid social media strategies.
Cashier/Customer Service Associate
Walmart
Mar 2023 - Sep 2024 (1 year 6 months)
Processed over 120 transactions per shift with less than 1% error rate, maintaining composure during high-volume hours and managing returns professionally. Reduced average wait time by 15% by identifying and implementing faster check-out practices.
Assisted 50-100 customers daily during holiday peak season, contributing to a 10% year-over-year increase in store conversion rate. Supported restocking and visual merchandising to maintain a seamless in-store shopping experience.
Education
Degrees, certifications, and relevant coursework
Yogesh hasn't added their education
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