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ShaiAndrea Blair

@shaiandreablair

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Results-driven professional with expertise in operations and customer service.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my operational expertise and customer service skills in a dynamic environment that values teamwork and innovation.

I am a results-driven professional with a solid background in operations, customer service, and team management. My experience includes overseeing production processes, ensuring quality, and improving efficiency in fast-paced environments. I pride myself on my ability to adapt and lead teams towards operational success while maintaining a strong focus on productivity and customer satisfaction.

Throughout my career, I have developed a robust skill set that includes staff training, inventory control, and client relations. My role as a Tax Preparer at Jackson Hewitt has honed my ability to provide clients with accurate information and strategic advice, ensuring compliance with tax regulations while fostering long-term client loyalty. Additionally, my experience as a Machine Operator at Kraft Heinz Foods has equipped me with the technical skills necessary to operate machinery effectively and maintain high production standards.

Experience

Work history, roles, and key accomplishments

Current

Tax Preparer

Current

Jackson Hewitt

Nov 2024 - Present (8 months)

Prepared and completed tax forms in compliance with policies, legislation, and regulations. Provided clients with information and advice to ensure accurate tax form completion. Consulted tax law reference materials to handle atypical tax return preparations.

Tax Preparation Tax Law Consultation Customer Service Data Entry Microsoft Office Tax Planning

Machine Operator

Kraft Heinz Foods

Feb 2018 - Apr 2023 (5 years 2 months)

Operated machinery responsible for filling and packaging tasks, ensuring smooth production processes. Made necessary equipment adjustments to maintain optimal performance. Inspected filled packages to verify adherence to product packaging standards.

Machine Operation Quality Control Production Data Recording Equipment Maintenance Production Changeovers Inventory Control Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Phoenix

Bachelor’s in Science in Business, Business

Focused on core business principles including financing, accounting, marketing, and operations management. Developed a comprehensive understanding of business functions and strategic decision-making.

South Arkansas College

Associate’s Degree in Business Admin, Business Administration

Studied foundational business subjects such as business law, principles of marketing, and accounting fundamentals. Gained essential knowledge for business operations and administration.

Smackover High School

High School Diploma, General Studies

Completed high school education, fulfilling all requirements for graduation. Developed foundational academic skills and prepared for higher education.