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Jennifer SollyJS
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Jennifer Solly

@jennifersolly

Business operations leader at AAA Design who uncovered $30,000 in accounting discrepancies and managed commercial projects over $1 million.

United States
Message

At AAA Design, I oversaw day-to-day operations across finance, payroll, HR, and commercial properties. A detailed financial reconciliation uncovered approximately $30,000 in accounting discrepancies, leading to the discovery of employee theft and stronger internal controls.

I managed commercial tenant build-outs, renovations, and new construction projects ranging from approximately $5,000 to more than $1 million. I coordinated contractor bids, purchasing, budgets, schedules, inspections, and project completion.

At JBA Entertainment, I managed a portfolio of approximately 50–60 recurring B2B software clients, supporting implementation, technical issues, and account management. I also created implementation and training guides that became standard onboarding resources.

Experience

Work history, roles, and key accomplishments

JE

Senior Client Service Representative

JBA Entertainment

Feb 2023 - Mar 2025 (2 years 1 month)

Managed a portfolio of approximately 50-60 recurring B2B client accounts, serving as the primary point of contact for software implementation, technical support, and ongoing account management. Onboarded new clients, diagnosed and resolved software issues, and created implementation guides that became standard onboarding resources.

AD

Operations Manager

AAA Design

Nov 2016 - Apr 2023 (6 years 5 months)

Served as the owner's primary representative, overseeing day-to-day operations and acting as the principal point of contact for approximately 20 employees, customers, tenants, contractors, vendors, and business partners. Managed core financial operations, payroll, employee lifecycle, commercial properties, and construction projects.

QG

Client Service Coordinator

Quad Graphics

Jun 2011 - May 2016 (4 years 11 months)

Progressed from order entry and production coordination to direct management of approximately five B2B client accounts, including Dallas Morning News, coordinating an average of 15 commercial print projects per week. Served as the primary client contact throughout the production cycle, managing order entry, specifications, proof approvals, production coordination, scheduling, shipping, and final d

Education

Degrees, certifications, and relevant coursework

LS

Lufkin High School

High School Diploma, General Studies

Completed high school education, earning a diploma.

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