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@fiasedagbovi
Experienced professional in marketing and finance with strong client relations.
I am an experienced professional with a proven track record in marketing and finance, dedicated to building strong client relationships that drive profitability and business growth. My comprehensive knowledge of administration, accounts receivable/payable, and customer success has equipped me with the skills necessary to exceed sales targets and establish long-term partnerships with executives and clients.
Throughout my career, I have demonstrated my ability to manage time efficiently and solve problems using logic and reasoning. My recent roles, including as a Benefits Advisor Specialist and Operations Manager, have honed my customer relationship management skills and my commitment to delivering exceptional service. I am constantly seeking out new tools and technologies to stay ahead of industry trends and adapt to changing market conditions.
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Work history, roles, and key accomplishments
Taco Mac
Jan 2024 - Present (1 year 10 months)
Ensured cleanliness and sanitation of kitchen equipment and workstations in a fast-paced environment. Performed routine maintenance and supported kitchen staff by keeping supplies stocked and work areas organized.
GEHA
Aug 2023 - Jan 2024 (5 months)
Assisted customers with health benefits inquiries and claims, ensuring clear communication. Managed high call volumes while maintaining excellent customer service and compliance with company standards.
Data Recognition Center
Apr 2023 - Jul 2023 (3 months)
Remotely evaluated assessments for students, ensuring accurate evaluations using standardized guidelines. Managed high volumes of test materials while maintaining data integrity.
Papa John's
Mar 2022 - Mar 2023 (1 year)
Served as a crew member and delivery driver, assisting with food preparation and ensuring timely delivery of orders to customers.
LA Fitness
May 2021 - Jun 2022 (1 year 1 month)
Maintained communication with management and staff to ensure proper operations. Led onboarding processes and managed accounts payable and receivable departments.
Inspire Brands
Jan 2020 - May 2020 (4 months)
Managed rebate-related accounting and facilitated annual planning. Handled payments for business licenses for over 3,000 restaurants.
The Echelon Group
Oct 2019 - Dec 2019 (2 months)
Updated customer financial information and resolved escalated issues. Demonstrated behaviors aligned with organizational values.
Amazon
May 2018 - Oct 2019 (1 year 5 months)
Maintained a professional attitude while answering customer questions and tracking emails to ensure timely resolutions.
Degrees, certifications, and relevant coursework
Master of Science, Sport Management
2019 - 2021
Completed a Master of Science in Sport Management, focusing on the business aspects of sports, including marketing, finance, and management strategies within the sports industry.
Bachelor of Science, Marketing
2011 - 2017
Earned a Bachelor of Science in Marketing, studying consumer behavior, market research, and strategic marketing principles to effectively promote products and services.
Software and tools used professionally
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