Fiase Dagbovi

Ensured cleanliness and sanitation of kitchen equipment and workstations in a fast-paced environment. Performed routine maintenance and supported kitchen staff by keeping supplies stocked and work areas organized.

Assisted customers with health benefits inquiries and claims, ensuring clear communication. Managed high call volumes while maintaining excellent customer service and compliance with company standards.

Remotely evaluated assessments for students, ensuring accurate evaluations using standardized guidelines. Managed high volumes of test materials while maintaining data integrity.

Served as a crew member and delivery driver, assisting with food preparation and ensuring timely delivery of orders to customers.

Maintained communication with management and staff to ensure proper operations. Led onboarding processes and managed accounts payable and receivable departments.

Managed rebate-related accounting and facilitated annual planning. Handled payments for business licenses for over 3,000 restaurants.

Updated customer financial information and resolved escalated issues. Demonstrated behaviors aligned with organizational values.

Maintained a professional attitude while answering customer questions and tracking emails to ensure timely resolutions.

Completed a Master of Science in Sport Management, focusing on the business aspects of sports, including marketing, finance, and management strategies within the sports industry.

Earned a Bachelor of Science in Marketing, studying consumer behavior, market research, and strategic marketing principles to effectively promote products and services.