Ymari Forbes

I am a dedicated professional with experience in customer service and data entry, currently working as an Investor Service Representative at Mission Square Retirement. My role involves assisting clients with various retirement plans, processing investment exchanges, and managing client withdrawals and loan requests. I pride myself on my ability to handle inbound and outbound calls effectively, ensuring that clients receive the support they need.

Prior to my current position, I worked as a Customer Service Representative at Michael & Son Services, where I honed my skills in scheduling appointments and deescalating calls. My experience as a Pharmacist Service Desk Analyst at Concentrix further developed my data entry capabilities and my ability to manage client transactions efficiently. I am committed to providing exceptional service and support to clients in every interaction.