Paige Gilreath
@paigegilreath
Customer service representative skilled in CSR and data entry.
What I'm looking for
I am a dedicated customer service representative with strong experience in inbound CSR and data entry, focused on helping callers navigate health insurance and associated processes.
From 2020 to 2025 I worked as a CSR and data entry specialist, reviewing referrals and claims, assisting callers with health insurance needs, and sending out student loan documents.
I bring practical experience with referral systems, claims review, and teamwork tools, paired with strengths in communication, problem solving and management support.
I am motivated to help others achieve greater outcomes and to be an outstanding customer service representative who supports colleagues and improves client experiences.
Experience
Work history, roles, and key accomplishments
CSR / Data Entry Analyst
KECH
Jan 2020 - Jan 2025 (5 years)
Provided inbound customer service and data entry for health insurance referrals and claims, assisting callers with benefit inquiries and sending student loan documents; maintained accuracy across referral and claims workflows.
Education
Degrees, certifications, and relevant coursework
Penn Foster
Associate in Arts, General Studies
Completed an Associate in Arts program at Penn Foster, focusing on general education studies and career preparation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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