
YEWANDE ADEOSUN
@yewandeadeosun
I deliver accurate administrative operations and customer support across calls, data, scheduling, and documentation.
What I'm looking for
I've supported customers and operations at Customer Contact Services, Travizia Information Technology Services, Atlas Staffing Solutions, and TrainingHEIGHTS. I handle inbound and outbound calls, resolve concerns, enter accurate customer data, and maintain positive relationships with customers, vendors, and internal teams.
My work also includes document organization, meeting coordination, scheduling, records management, office inventory, recruitment support, and Microsoft Office training. I'm committed to efficient processes, accurate documentation, and improving customer satisfaction while adapting to new technologies and requirements.
Experience
Work history, roles, and key accomplishments
Customer Service/Contact Center Representative
Customer Contact Services
Jan 2024 - Present (2 years 8 months)
Handles inbound and outbound calls, provides superior customer service, and maintains data accuracy in the call management system.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Master of Industrial and Labour Relations, Industrial and Labour Relations
Master of Industrial and Labour Relations degree from the University of Lagos.
University of Ado Ekiti
Bachelor of Arts, English
Bachelor of Arts in English from the University of Ado Ekiti.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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