Open to opportunities

Ice W

@icew

Message

I am a dependable customer-service professional with leadership and caregiving experience delivering positive outcomes.

United States

Message

What I'm looking for

I am seeking a customer-facing role where I can apply leadership, caregiving, and hospitality skills, contribute to team goals, grow professionally, and deliver exceptional service.

I am a dedicated customer-service professional with experience as a Team Leader, Sales Associate, Caregiver, and Server/Hostess. I deliver excellent customer experiences, support team goals, and apply strong communication and organizational skills to solve issues efficiently.

I hold an Associate's degree and certifications including CPR, ServSafe, Home Health Aide, and a Teaching Certification, and I am motivated by results, continuous improvement, and opportunities to grow in hospitality, retail, and care roles.

Experience

Work history, roles, and key accomplishments

Team Leader

Chick-fil-A

Feb 2025 - May 2025 (3 months)

Led shift operations and supervised staff to maintain service quality and customer satisfaction in a high-volume restaurant environment.

Leadership Customer Service Food Service Cash Register

Sales Associate

Plato's Closet

Jul 2024 - Feb 2025 (7 months)

Provided customer service, processed sales transactions, and maintained store presentation and inventory on the sales floor.

Retail Sales Stocking Cashiering Customer Service Merchandising

Caregiver

Christ Centered Homes

Jun 2024 - Feb 2025 (8 months)

Delivered in-home care and daily living support to clients, managed basic health monitoring, and maintained clear communication with families and supervisors.

Caregiving Home Care CPR Communication Skills Organizational Skills