Yashaswini Dasu
@yashaswinidasu
I support 100+ enterprise applications through 24×7 production incident resolution.
IndiaWhat I'm looking for
At Kyndryl, I support and monitor 100+ enterprise applications for CBRE in a 24×7 production environment, resolving P1, P2, and P3 incidents within SLA. I use Datadog, ServiceNow, Linux, application logs, infrastructure metrics, and REST API analysis to restore services and maintain operational stability.
I've also supported server resource monitoring for Michelin and Banco Itaú, analyzing CPU, memory, and disk utilization and coordinating infrastructure issue resolution. I bring hands-on experience across AWS, Azure, observability tools, incident communications, change management, and cross-functional troubleshooting.
Experience
Work history, roles, and key accomplishments
Associate Software Engineer (Production Support)
Jan 2023 - Present (3 years 7 months)
Provided production support and monitoring for 100+ enterprise applications in a 24×7 environment, handling P1/P2/P3 incidents, coordinating with teams, and managing ServiceNow tickets. Troubleshot application/API issues using REST APIs, JSON, HTTP status codes, and Linux command-line utilities.
Education
Degrees, certifications, and relevant coursework
Bapatla Women's Engineering College
Bachelor of Technology, Computer Science and Engineering
Completed Bachelor of Technology in Computer Science and Engineering.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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