Open to opportunities

Yajaira Malfavon

@yajairamalfavon

Message

Assistant Property Manager driving occupancy, compliance, and vendor success through tenant-first operations.

United States

Message

What I'm looking for

I’m looking for a property management role where I can enforce regulations, improve resident screening and occupancy, strengthen vendor relationships, and keep operations running smoothly while meeting performance goals.

I’m a driven Assistant Property Manager with over 5 years enforcing property regulations, maximizing occupancy through thorough resident screening, and maintaining positive vendor relations. In my current Leasing Agent role, I handle resident interactions, employment verification, work orders with maintenance, and daily turnover coordination with vendors, while collecting rents and sending notices.

I bring a strong account-management and retail-operations background—leveraging “15 years of account management experience from Metro by T-Mobile” to meet goals and develop innovative strategies. I’ve also managed multi-location retail operations, developed promotional programs to optimize revenue, and led teams focused on service, merchandising standards, and compliance.

Experience

Work history, roles, and key accomplishments

Leasing Agent

DeAnza

Nov 2019 - Dec 2024 (5 years 1 month)

Handled leasing and day-to-day property operations, including resident communication, work order submission with maintenance, rent collection, and sending notices. Enforced property rules and regulations and coordinated vendor scheduling for apartment turnover.

Leasing Property Management Work Orders Maintenance Coordination Rent Collection Turnover Coordination Skyline

Account Manager

PCS Unlimited

Aug 2016 - Jul 2019 (2 years 11 months)

Managed retail locations and warehouse operations while developing promotional and incentive programs to support production goals. Monitored individual and store sales opportunities and coordinated resolution of issues with account principals.

Account Management Retail Operations Sales Competitive Analysis Incentive Programs Customer Service Issue Resolution

Retail Store Manager

PCS Unlimited

Oct 2014 - Aug 2016 (1 year 10 months)

Oversaw retail store merchandising standards and delegated work to employees based on shift requirements and strengths. Managed store openings/closings, cash drawer counts, and bank deposits, and communicated policy violations to leadership.

Retail Store Management Merchandising Standards Policy Compliance Operational Reporting Cash Handling Deposits Store Opening

Retail Store Manager

Neta Wireless LLC

Oct 2011 - Aug 2014 (2 years 10 months)

Managed daily operations across four store locations and supervised eight employees. Supported revenue growth through sales and service strategies and directed brand-appropriate marketing initiatives to improve presentation and maximize sales.

Sales Strategy service strategy Brand Initiatives Revenue Growth