Karla Rosales
@karlarosales
Experienced office manager with strong organizational and multitasking skills.
What I'm looking for
I am an Office Manager with over 8 years of experience providing comprehensive administrative support to teams and managing office operations. My background includes overseeing daily functions for multiple employees and contractors, ensuring efficient workflows, and maintaining a high standard of service for clients and vendors. I pride myself on my ability to multitask effectively, manage schedules, and resolve issues promptly, all while fostering a collaborative work environment.
Throughout my career, I have demonstrated strong financial reporting and analysis skills, successfully managing rent collections and tenant communications, which resulted in a significant reduction in delinquency rates. My experience in property management has equipped me with the ability to enforce compliance with housing regulations and coordinate maintenance schedules efficiently. I am tech-savvy and focused on improving operational efficiency, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Property Manager
Desert Canyon Investment Properties II
Sep 2020 - Present (4 years 10 months)
Manages schedules, organizes office functions, and oversees daily operations with 4 employees. Interfaces with IT and facilities to situate employees in their work environment as efficiently and stress-free as possible.
Assistant Manager
Monterrey Asset Management
Aug 2017 - Present (7 years 11 months)
Maintained appointment calendars for employees and performed basic accounting functions including book reconciliation. Audited vendor billings, kept accurate records, and managed vendor invoices.
Leasing Agent
Monterrey Asset Management
Jan 2017 - Present (8 years 6 months)
Maintained appointment calendars for employees and performed basic accounting functions including book reconciliation. Audited vendor billings, kept accurate records, and managed vendor invoices.
Sales Representative
MetroPCS
Apr 2016 - Present (9 years 3 months)
Delivered personalized product recommendations and top-tier customer service. Maintained stock levels and handled daily register reconciliation.
Sales Representative
MetroPCS
Jan 2015 - Present (10 years 6 months)
Promoted brand through in-store events and media appearances. Handled sales, inventory, and operations across multiple store locations.
Customer Service Representative
Alorica
Jul 2014 - Present (11 years)
Provided phone support and resolved customer concerns. Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
Education
Degrees, certifications, and relevant coursework
University of Texas at El Paso
Undergraduate, Public Relations, Communications
Focused on developing strong communication skills and understanding public relations principles. Gained foundational knowledge in media relations, strategic communication, and public speaking.
Ysleta High School
High School Diploma, General Studies
Completed high school education, earning a diploma. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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