
MamaCita Angie Ocampo
@mamacitaangieocampo
I coordinate property operations, tenant service, scheduling, records, and payments.
What I'm looking for
I've supported property operations at AAA Mana as an Assistant Property Manager/Property Manager, serving as the main point of contact between tenants and property owners.
I coordinated maintenance complaints, work orders, technician schedules, lease renewals, rental agreements, collections, and eviction paperwork. I also maintained resident and property files, processed bills, and tracked expenses in Excel and QuickBooks.
At DMS Contractors, LLC, I managed schedules and work-order updates, helping tenants and technicians coordinate approved work. I kept detailed notes, photos, computer files, and Excel records current while monitoring incoming calls.
My background also includes administrative support, accounts receivable records, online orders, shipment scheduling, front desk leadership, retail inventory, and employee training. I'm bilingual in Spanish and English and focused on organized, responsive customer service.
Experience
Work history, roles, and key accomplishments
Assistant Property Manager/Property Manager
AAA Mana
Mar 2022 - Mar 2023 (1 year)
Served as main point of contact between tenants and property owners, handling maintenance scheduling, rent collection, lease renewals, and eviction paperwork.
Administrative Assistant
DMS Contractors, LLC
Jun 2019 - Jan 2022 (2 years 7 months)
Managed technician schedules, updated work orders with notes and photos, and provided accurate information to tenants and technicians.
Administrative Assistant
Air Esscentials Inc
Mar 2018 - Jan 2019 (10 months)
Handled incoming calls, posted customer payments, managed online orders, and coordinated freight shipments.
Assistant Manager
Lady Foot Locker
Nov 2015 - May 2017 (1 year 6 months)
Provided personal customer service, handled returns and customer issues, and trained employees on merchandise and customer approach.
Front Desk Lead
Turnberry Isle Resort
Mar 2014 - Jun 2015 (1 year 3 months)
Provided prompt service during check-in/check-out, monitored associates during group arrivals, and trained new hires on procedures.
Education
Degrees, certifications, and relevant coursework
Miami Lakes Educational Center
High School Diploma, General Studies
Earned a High School Diploma from Miami Lakes Educational Center.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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