I'm seeking a company that values longevity, growth, and employee well-being. I believe in fostering a culture where employees feel heard, valued, and trusted, with flexibility in the workplace. It's crucial to me to join a team that encourages collaboration, innovation, and personal development.
SGLooking for a job
Sabrina Gonzales
@ssanchez190
Experienced in customer service & account management, seeking to contribute to excellence.
United StatesWhat I'm looking for
Dedicated professional with extensive experience in healthcare, customer service, and account management. Renowned for exceptional organizational skills and a proactive approach. Skilled in driving success and efficiency through meticulous attention to detail. Proficient in bilingual Spanish and adept at cross-functional collaboration. Seeking a challenging role to contribute to operational excellence and customer success.
Experience
Work history, roles, and key accomplishments
EICurrent
Account Manager
Essex Property Trust, Inc.
Jun 2022 - Present (3 years)
Managed portfolio of over 2,000 accounts, focusing on debt collection, bookkeeping, deposit accounting, and client satisfaction. Reduced delinquency through proactive follow-ups and skilled issue resolution. Maintained comprehensive records to support accurate project documentation. Provided accounting support including financial reports, audits, and discrepancy resolutions...
EIAccounts Payable
Essex Property Trust, Inc.
Dec 2021 - Jun 2022 (6 months)
Documented invoice discrepancies ensured transparency and compliance with audit requirements. Streamlined the refund process, reducing. Validated vendor invoices for accuracy and authenticity, reducing errors. Improved accuracy of vendor payments.
EIMulti-site Assistant Property Manager
Essex Property Trust, Inc.
Oct 2019 - Dec 2021 (2 years 2 months)
Managed a large portfolio of 277 accounts conducting delinquency reduction, bookkeeping, deposit accounting, and maintaining client satisfaction. Maximized lead-to-lease conversion, increasing occupancy rates. Enhanced revenue while controlling expenses and efficiently managing revenue collection. Accomplished annual inspections, daily operations, property maintenance, budget adherence...
EIMulti-site Leasing Specialist
Essex Property Trust, Inc.
Feb 2018 - Oct 2019 (1 year 8 months)
Managed a large portfolio of 777 accounts, operating bookkeeping, sales, client retention, and satisfaction. Contributed to project management and team collaborations. Accomplished Assistant Manager training ahead of schedule.
Performed administration duties and maintained positive client relationships.
Coordinated property viewings, addressed resident issues, and oversaw annual inspections...
Education
Degrees, certifications, and relevant coursework
Sabrina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
70k-140k USD
Social media
Job categories
Skills
LeadershipBilingualismOrganizational SkillsTeam LeadershipConflict ResolutionSalesCommunicationCustomer SuccessCustomer ServiceCustomer SupportAccount ManagementCRMExcelCommunication SkillsNegotiationProblem SolvingWindowsDocumentationCustomer ExperienceRelationship BuildingGoogle SheetsData ManagementCanvaMicrosoft WordCustomer RetentionCRM SystemsBookkeepingCollectionsData EntryData IntegrityAuditingCustomer CareCustomer AdvocacyTime Management
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