Open to opportunities

Karla Brassfield

@karlabrassfield

Message

Experienced office manager with strong multitasking and organizational skills.

United States

Message

What I'm looking for

I am looking for a role that values efficiency and teamwork, with opportunities for growth.

I am an Office Manager with over 8 years of experience providing comprehensive administrative support to teams and managing daily operations. My background includes overseeing schedules, coordinating maintenance, and ensuring compliance with regulations, all while maintaining a focus on efficiency and client satisfaction.

In my current role as a Property Manager at Desert Canyon Investment Properties II, I successfully manage a team of four employees, streamline office functions, and serve as the primary contact for tenant inquiries. My previous experience as an Assistant Manager at Monterrey Asset Management allowed me to hone my skills in financial reporting, vendor management, and tenant communications, resulting in a significant reduction in delinquency rates.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Desert Canyon Investment Properties II

Sep 2020 - Present (4 years 10 months)

Manages schedules, organizes office functions, and oversees daily operations for 4 employees. Interfaces with IT and facilities, enforces lease agreements, coordinates maintenance, collects rent, and serves as primary tenant contact.

Scheduling Interfaces Compliance Management Problem Solving

Assistant Manager

Monterrey Asset Management

Aug 2017 - Sep 2020 (3 years 1 month)

Maintained appointment calendars and performed basic accounting functions including book reconciliation and auditing vendor billings. Managed rent collections, tenant communications, and oversaw eviction processes, reducing delinquency rates by 14%.

Calendar Management Accounting Reconciliations Vendor Management Compliance Rent Collection Tenant Communication Eviction Processing Delinquency

Leasing Agent

Monterrey Asset Management

Jan 2017 - Jul 2017 (6 months)

Maintained appointment calendars, performed basic accounting functions, and managed vendor invoices. Conducted background, reference, and credit checks for prospective tenants, and marketed and leased residential units.

Calendar Management Accounting Vendor Management Marketing Customer Service Documentation Communication

Sales Representative

MetroPCS

Apr 2016 - Aug 2016 (4 months)

Delivered personalized product recommendations and top-tier customer service while maintaining stock levels and handling daily register reconciliation. Conducted market research to identify selling possibilities and evaluate customer needs.

Customer Service Register Reconciliation Market Research Sales Communication Inventory Management

Sales Representative

MetroPCS

Jan 2015 - Nov 2015 (10 months)

Promoted the brand through in-store events and media appearances, managing sales, inventory, and operations across multiple store locations. Developed customized sales techniques to successfully sell and upsell services to clients.

Event Management Sales Inventory Management Upselling Customer Engagement Product Knowledge Marketing

Customer Service Representative

Alorica

Jul 2014 - Jan 2015 (6 months)

Provided phone support and resolved customer concerns, processing orders, returns, and exchanges accurately and efficiently. Maintained knowledge of company products to offer helpful suggestions and recommendations.