Guian Andrea Rutter
@guianandrearutter
Experienced leasing and retail professional delivering top performance in customer-facing roles.
United StatesWhat I'm looking for
I am an experienced leasing specialist and retail leader with a track record of top performance across multi-site residential portfolios and high-traffic retail locations. I excel at resident and customer relations, training staff, and maintaining operational standards while supporting accounting and compliance needs.
In leasing roles I oversaw communities nationwide, facilitated new-employee training, conducted site inspections, led residential tours, processed applications, and partnered with accounting to ensure accurate bookkeeping. In retail I managed departments, led teams through opening and closing, trained employees for advancement, and drove daily operations to meet store needs.
I bring strong verbal and written communication, adaptability, an eye for design, and bilingual fluency in English and Tagalog. I am a collaborative team player who consistently delivers excellent customer service and maintains high performance in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Leasing Specialist
Equity Residential
Jan 2021 - Dec 2023 (2 years 11 months)
Assisted in overseeing multiple communities nationwide, facilitated training for new employees, and participated in pilot programs to improve leasing operations.
Senior Leasing Agent
Equity Residential
Jan 2021 - Dec 2022 (1 year 11 months)
Handled resident relations and daily site inspections to maintain curb appeal, adhered to accounting procedures for payments, and served as liaison between leasing, service, and residents while maintaining top market performance.
Leasing Agent
Equity Residential
Jan 2019 - Dec 2020 (1 year 11 months)
Conducted residential tours, processed applications with compliance audits, and provided in-person and phone customer service to a diverse community while prioritizing tasks in a fast-paced environment.
Men’s Manager
Urban Outfitters
Jan 2017 - Dec 2019 (2 years 11 months)
Managed the men's department including opening/closing, trained staff for advancement, and coordinated with area managers on staffing and supplies to meet store needs.
Women’s Lead
Urban Outfitters
Jan 2017 - Dec 2017 (11 months)
Assisted in overseeing the women's department and led morning and night meetings to review store performance and goals.
Men’s Accessories Lead
Urban Outfitters
Jan 2016 - Dec 2017 (1 year 11 months)
Oversaw the men's accessories department alongside management and assisted with product replenishment to maintain sales and presentation standards.
Sales Associate
Urban Outfitters
Jan 2015 - Dec 2016 (1 year 11 months)
Delivered fast, efficient customer service in a high-traffic location, built rapport with customers through product knowledge, and supported store sales goals.
Education
Degrees, certifications, and relevant coursework
Guian Andrea hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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