Yahya User
@yahyauser1
Results-driven sales professional specializing in partner account management.
What I'm looking for
I am a results-driven sales professional with over seven years of experience in partner account management, sales operations, and business analysis across EMEA and the Americas.
At Dell Technologies I managed reseller accounts and supported software sales initiatives, consistently exceeding targets through pipeline management, strategic planning, and strong client relations.
Earlier roles included sales operations and deal registration support for UK/FR markets and business analysis in Dallas, where I documented workflows and recommended process improvements to boost efficiency.
I communicate fluently in English, French, Arabic, and Spanish, and I bring strong CRM, Microsoft Office, and organizational skills, combined with a commitment to customer service and community work such as co-founding a cat rescue platform.
Experience
Work history, roles, and key accomplishments
Managed reseller accounts across multiple regions (CWA/NWA/SELL/SADC), consistently exceeded sales targets and drove year-on-year growth through pipeline management and strategic partner engagement.
Provided operational support for deal registration processes for UK and France markets, improving sales force efficiency and enhancing partner/customer experience.
Business Analyst / Coordinator
Sharper Logix
Jan 2016 - Jan 2018 (2 years)
Analyzed and documented business workflows, identified process improvements, and delivered strategic recommendations to optimize operational efficiency.
Education
Degrees, certifications, and relevant coursework
Richland College
Associate Degree, Business Administration and Management
2013 - 2016
Associate degree in Business Administration and Management completed at Richland College from 2013 to 2016.
Herkimer County Community College
English as a Second Language
2012 - 2013
Completed advanced English as a Second Language classes at Herkimer County Community College during 2012–2013.
Sherbrooke (college)
College studies certificate in Management, Management / Finance and Business Management
2007 - 2010
Completed college studies and obtained a certificate in management and a degree in finance and business management between 2007 and 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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