AEAyoub Ait Ezeddar
@ayoubaitezeddar
Sales specialist with expertise in customer relations and account management.
MoroccoWhat I'm looking for
As a dedicated Customers' Relations and Sales Specialist, I thrive on building strong relationships with clients and delivering tailored solutions to meet their needs. With a solid educational background in technology and extensive experience in sales, I have honed my skills in managing the full sales cycle and utilizing CRM tools effectively.
Throughout my career, I have successfully conducted outbound consultative calls, managed teams, and resolved complex customer queries. My ability to adapt and collaborate with internal teams has contributed to customer retention and satisfaction. I am passionate about leveraging data-driven strategies to enhance sales performance and drive business growth.
Experience
Work history, roles, and key accomplishments
ELAccount Executive
eTeacher Group Ltd.
Nov 2023 - Jan 2025 (1 year 2 months)
Conducted 100 outbound consultative calls daily, qualifying prospects and delivering personalized solutions. Managed full sales cycle for tech-based education products to global B2C clients.
Sales Executive
CALL360
Jun 2023 - Oct 2023 (4 months)
Managed a team of sales representatives and negotiated contracts to close generated leads. Collaborated with internal teams to resolve billing-related issues and built strong customer relationships.
Client Advisor
Majorel Africa
Jun 2020 - May 2023 (2 years 11 months)
Supported international SMB clients in resolving technical, billing, and service queries. Managed accounts via CRM and promoted value-add products through relationship-driven sales.
Sales Representative
Vivacity Group Ltd
Feb 2019 - Apr 2020 (1 year 2 months)
Identified and prospected potential customers via email. Conducted a high volume of outbound cold calls in a fast-paced call center environment.
Education
Degrees, certifications, and relevant coursework
Ibn Zohr University
University Diploma of Technology, Computer Skills
Studied computer skills, Microsoft Office, and productivity suites. Gained knowledge in CRM software and communication tools.
ISTA TADDART
Specialized Technician Diploma, Troubleshooting
Focused on troubleshooting and computer programming. Developed strong communication skills and the ability to work in a team.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
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