Sara Seknoun

Manage a portfolio of B2B clients, prepare customized quotes using Salesforce and CPQ, and collaborate with marketing and product teams to drive pipeline growth and improve sales execution.

Optimized sales processes and maintained CRM accuracy in HubSpot and Salesforce, managed pricing and contract renewals, and analyzed sales metrics to support forecasting and strategic decisions.

Prospected and converted leads for cybersecurity solutions, built client and partner relationships, and supported go-to-market activities to grow the security portfolio.

Maintained clean, accurate CRM databases, supported sales and marketing with up-to-date customer records, and ensured data alignment with business processes.

Developed project tracking tools and reporting, monitored deadlines and KPIs, and coordinated cross-functional teams to support project delivery.

Managed supplier relationships, purchase tracking, and ensured compliance with internal procurement processes to support operational needs.

Managed customer accounts, processed service orders, and delivered timely responses to inquiries and complaints to maintain high customer satisfaction.

Coordinated incoming EMEA orders, ensured order accuracy and SLA compliance, and tracked timelines for distribution clients across the region.

Guided customers on product features and packages, handled technical and billing inquiries, and resolved issues to improve customer experience.

Bachelor's degree in Economics and Management with coursework supporting business and project support functions.