Open to opportunities

Yafet Tegbaru

@yafettegbaru

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Customer-focused sales professional with frontend development and service excellence.

Canada

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What I'm looking for

I seek a customer-focused role blending sales or customer success with opportunities to use frontend development skills, collaborative teams, and clear growth paths.

I am a customer-focused sales professional with hands-on experience in retail operations and frontend development. I combine strong consultative selling, relationship building, and technical problem-solving to deliver measurable results for customers and teams.

At Parkway Ford I engaged 300+ customers, negotiated deals, closed multiple vehicle sales and maintained a 5-star Google satisfaction rating through consistent, transparent service. In hospitality and healthcare settings I supported high-volume operations, maintained safety and quality standards, and improved satisfaction and waste metrics.

I bring practical technical skills in JavaScript, React and TypeScript alongside proven POS, inventory management and customer database experience. I collaborate well with cross-functional teams to streamline processes and create repeat and referral business.

I am completing a Bachelor of Science in Computer Science and have contributed to team projects, including designing an AI tutor chatbot, which demonstrates my drive to merge customer-facing expertise with frontend development.

Experience

Work history, roles, and key accomplishments

Sales Consultant

Parkway Ford

Apr 2025 - Jul 2025 (3 months)

Engaged with 300+ customers to identify needs and match vehicles, negotiated pricing and payment structures, and closed multiple sales while maintaining a 100% satisfaction rate and 5-star Google rating.

Customer Engagement Negotiation Consultative Selling CRM Sales Closing Upselling POS

Dietary Aid

Chartwell Bankside Retirement Home

Sep 2021 - Apr 2025 (3 years 7 months)

Prepared and portioned 100+ meals daily and supported dining for 70+ residents per shift while maintaining hygiene standards, reducing waste by 10% and contributing to a 95% resident satisfaction rate.

Food Safety Inventory Management Resident Care Communication Time Management Team Collaboration

Team Member

Tim Hortons

May 2021 - Sep 2021 (4 months)

Processed 200+ daily transactions with 100% cash/card accuracy, prepared beverages to quality standards reducing order errors by 15%, and reconciled registers up to $3,000 with zero discrepancies.

Cash Handling Customer Service Food Safety Order Accuracy Multitasking