Prem Dev
@premdev
Goal-oriented sales professional with excellent customer service skills.
What I'm looking for
I am a highly motivated Floor Sales Associate with extensive experience in customer service and sales. My career has been marked by a consistent recognition for outstanding sales performance and excellence in customer service. I excel at greeting high volumes of customers and recommending merchandise tailored to their individual needs. My ability to create engaging displays has contributed to increased sales, while my meticulous record-keeping ensures accuracy in all transactions.
In my recent role as a Customer Support Representative at the Real Estate Board of Greater Vancouver, I honed my skills in customer interaction, resolving inquiries and complaints promptly and professionally. My experience as Manager of Operations and Vehicle Sales Lead at Nexa Motors allowed me to build rapport with customers, guiding them through the sales process and negotiating terms effectively. I am dedicated to streamlining systems for productive work and am comfortable lifting up to 50 pounds and operating heavy lifting equipment.
Experience
Work history, roles, and key accomplishments
Manager of Operations and Vehicle Sales Lead
Nexa Motors (Suzuki-Maruthi Ventures)
Nov 2016 - Jul 2023 (6 years 8 months)
Led vehicle sales operations, building rapport with customers and guiding them through the sales process. Negotiated prices, assisted with paperwork, and collaborated with the finance department for loan approvals. Ensured timely submission of all necessary documents.
Customer Support Representative
Real Estate Board of Greater Vancouver
Aug 2023 - Mar 2023 (-1 years 7 months)
Provided exceptional customer support by responding to inquiries via phone, email, chat, and in-person. Resolved complaints promptly and maintained detailed records of customer interactions. Assisted with order processing and prepared reports on customer feedback using Excel and Power BI.
Sales & Reporting Associate
Asian Paints
Apr 2014 - Oct 2016 (2 years 6 months)
Provided expert advice on painting products and assisted customers in making informed purchasing decisions. Processed sales transactions using POS systems and maintained accurate sales records while preparing daily sales reports.
Education
Degrees, certifications, and relevant coursework
Prem hasn't added their education
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