Open to opportunities

Yadah Gordon

@yadahgordon

Message

Dedicated administrator with strong communication and multitasking skills.

United Kingdom

Message

What I'm looking for

I am looking for a role in a dynamic company that values collaboration and offers opportunities for professional growth.

I am a highly dedicated and motivated administrator with a proven track record in managing complex tasks and prioritizing workloads effectively. My experience spans various roles, including my current position as a Distribution Business Coordinator at PPL UK, where I develop and coordinate annual distribution delivery plans, ensuring timely payments and effective communication with key stakeholders.

Throughout my career, I have honed my skills in office management and customer service, having worked at Zopa Bank Ltd and IWG - Spaces. I excel in organizing operations, managing events, and supporting teams to enhance productivity. My ability to handle multiple inquiries with empathy and composure has been instrumental in maintaining high customer satisfaction levels.

With a strong foundation in administration and a commitment to continuous improvement, I am eager to leverage my skills in a professional environment that values teamwork and innovation. I am passionate about contributing to organizational goals and driving efficiency in all aspects of my work.

Experience

Work history, roles, and key accomplishments

Current

Distribution Business Coordinator

Current

PPL UK

Jan 2024 - Present (1 year 6 months)

Responsible for developing and coordinating annual distribution delivery plans, ensuring that members are paid on time. Supported the Distribution Business Manager in coordinating staff and system resources across distribution activities.

Stakeholder Engagement Data Quality Process Improvement Microsoft Office

Office Coordinator

Zopa Bank Ltd

Mar 2023 - Present (2 years 4 months)

Organised office operations including company events and daily administrative enquiries. Managed office security and assisted with fire evacuation or first aid emergencies.

Office Management Event Coordination Budgeting Administrative Support Security Management

Community Associate

IWG - Spaces

Aug 2021 - Present (3 years 11 months)

Handled a range of enquiries for over 500 clients with empathy and composure. Managed the booking, budgeting, setup, hosting, and pack-down of all centre events.

Customer Service Event Management Client Relations Administrative Support Database Management

Crew Member

Five Guys

Dec 2019 - Present (5 years 7 months)

Handled money and took orders at the till, delivering high customer service. Checked the quality of ingredients and stored all deliveries according to company standards.

Customer Service Quality Control Inventory Management Food Safety

Operations Administrator

Broadsword Productions Group Ltd

Dec 2017 - Present (7 years 7 months)

Supported Managers with general day-to-day work and projects, helping to reduce workload by 50%. Booked crew, transport, equipment, furniture, and freelancers for all events.

Operations Support Project Coordination Logistics Management Communication

Education

Degrees, certifications, and relevant coursework

Harvard Online

Online Course, Contract Law

Completed an online course in Contract Law through Harvard Online, gaining essential knowledge in the importance of contracts and their applications.

Unknown

Level 3 Business Administration, Business Administration

Completed a Level 3 qualification in Business Administration. This role involved supporting the operations team by booking crew, transport, equipment, and freelancers for all upcoming global events, reporting to line and project managers, and contributing to the smooth running of events.

Unknown

Level 3 Legal Secretary, Legal Secretary

Learned the key areas of legal practice including Probate, Conveyancing, Litigation, Family, and Corporate law. Developed skills in document production, interviews, and negotiation.