hannahg User
@hannahguser
Highly organized administrative professional with extensive office management experience.
What I'm looking for
I'm a highly organized and personable administrative professional with over five years of experience in office management, customer service, and executive-level support. My expertise lies in managing complex workloads both remotely and in-house, ensuring outstanding client experiences while streamlining day-to-day operations. I thrive in fast-paced environments, handling confidential information and multitasking across departments with minimal supervision.
Throughout my career, I have managed all office administration tasks, coordinated team schedules, and provided exceptional support to directors and teams. My proactive approach and friendly communication style have allowed me to build strong relationships with clients and colleagues alike. I take pride in my ability to resolve issues independently and maintain high standards of service excellence.
Experience
Work history, roles, and key accomplishments
Office Manager & Admin Assistant
Lewis Access
Nov 2022 - Present (2 years 7 months)
Coordinated team schedules, delivery logistics, and appointment bookings with strong time management. Supported the Director with diary management, travel bookings, accommodation arrangements, and confidential tasks.
Office Manager & Client Liaison
Douglas & Gordon (Estate Agents)
Nov 2021 - Oct 2022 (11 months)
Oversaw the administration for multiple property branches, ensuring high performance across sales and lettings teams. Delivered outstanding customer service to high-net-worth clients, managing their needs discreetly and professionally.
Office Manager & Admin Assistant
Lewis Access
Sep 2018 - Nov 2021 (3 years 2 months)
Managed all office administration across departments, ensuring smooth day to day operations both in-person and remotely. Handled over 40+ incoming calls daily from clients, suppliers, and team members, resolving queries and offering guidance.
Education
Degrees, certifications, and relevant coursework
Farringtons School
A Levels, Photography, Business, Psychology
Completed A Levels in Photography, Business, and Psychology.
Babington House School
GCSEs, English, Maths, Science, Art, Business Studies
Grade: English (A), Maths (B+), Science (B+), Art (B), Business Studies (B)
Achieved GCSEs in English (A), Maths (B+), Science (B+), Art (B), and Business Studies (B).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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