Michael Rafftrey

Sorted mail into daily postal racks and prepared post for delivery. Delivered letters and parcels to various locations around Norfolk, maintaining daily upkeep of company vehicles.

Transferred all data and accounts from an old system to a new one, updating accounts with correct and missing information. Collaborated with other teams for a smooth data transfer process.

Sorted and distributed mail, logging all financial mail onto the system, and answered phone calls. Liaised with reception, greeted visitors, and managed meeting room setups and catering.

Organized meetings, booked transport and accommodation, and ordered office and food supplies. Supervised new starters and ensured health and safety policies were up to date.

Assisted customers with sales inquiries and processed transactions during the busy Christmas period. Maintained a tidy sales floor and ensured product availability.

Served customers, managed cash transactions, and maintained cleanliness of the bar area. Ensured customer satisfaction and adhered to licensing regulations.

Provided excellent customer service in a fast-paced bar environment. Managed orders, served drinks, and maintained a clean and organized workspace.

Assisted customers with product selection and provided detailed information on athletic footwear and apparel. Contributed to sales targets and maintained visual merchandising standards.

Drove sales and connected with customers, often supervising the shop floor and staff. Managed store opening and closing procedures, including cash register preparation and safe operation.

Assisted customers in the menswear department during the busy Christmas season. Provided product information and helped maintain a well-organized sales floor.

Took orders over the phone, using product knowledge to assist customers, and memorized product codes for cash register use. Assisted with accounts on the computer using SAGE software.

Ran and terminated both Cat5 and telephone cables, quickly picking up necessary skills from a colleague. Ensured job sites were clean, tidy, and safe for the public.

Ensured public safety during filming and maintained satisfaction of actors, actresses, and crew with filming locations. Collaborated with police to manage traffic and guide vehicles.

Grade: 10 GCSEs (A-C)

Activities and societies: Princes Trust certificate awarded for completion of the 'Explore Enterprise' course.

Achieved 10 GCSEs with grades A-C. Developed computer literacy skills, including proficiency in Microsoft Office and Mac applications.