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Xin Hao

@xinhao

Message

I build growth roadmaps and experimentation programs that drive measurable revenue.

United States

Message

At Credit Acceptance, I owned growth roadmaps and AI-powered experimentation that generated over $20M in incremental revenue, lifted customer conversion 23%, and reduced analyst effort by more than 50% through LLM automation.

Previously at Capital One, I led Small Business Card product, credit policy, and go-to-market initiatives that generated $150M+ in purchase volume and acquired 100k+ customers. I use SQL, experimentation, predictive modeling, and cross-functional leadership to turn ambiguous problems into measurable growth.

Experience

Work history, roles, and key accomplishments

Senior Manager in Product & Marketing

Credit Acceptance Corporation

Apr 2024 - May 2026 (2 years 1 month)

Owned growth roadmap and experimentation strategy, generating over $20M in incremental revenue. Lifted conversion rates by 23% and drove $11M+ in revenue lift through AI-powered testing and process adoption.

Senior Manager in Small Business Card

Capital One Financial

Jul 2022 - Jan 2024 (1 year 6 months)

Led product, credit policy, and go-to-market strategy for the Small Business Card portfolio, generating over $150M in purchase volume and acquiring 100k+ new customers. Improved sales operation efficiency by 30%+ through predictive ML models and automated workflows.

Business Manager in Small Business Card

Capital One Financial

Dec 2019 - Jul 2022 (2 years 7 months)

Drove $100M+ in purchase volume by owning prioritization and GTM segmentation strategy. Scaled the customer base by 75k+ users through a cross-functional launch of a new online channel prequal experience.

Analyst - Senior Business Analyst

Capital One Financial

Feb 2015 - Dec 2019 (4 years 10 months)

Reduced customer attrition by 10% by designing complex SQL workflows and Python scripts to analyze massive datasets, uncovering critical customer drop-off insights from transactional behavior.

SQL Python Data Analysis Statistical Modeling regression Causal Inference Tableau Snowflake Databricks scikit learn Salesforce Looker Power BI DBT Excel PowerPoint

Education

Degrees, certifications, and relevant coursework

Cornell University

Master of Engineering, Chemical Engineering

Master of Engineering in Chemical Engineering from Cornell University, completed in December 2014.

Case Western Reserve University

Bachelor of Arts; Bachelor of Science, Mathematics; Chemistry; Finance

Bachelor of Arts in Mathematics and Bachelor of Science in Chemistry with a minor in Finance from Case Western Reserve University, completed in May 2013.