Looking for a job

Devin Griffin

@devingriffin

I lead digital credit transformation, product innovation, and scalable banking workflows across enterprise financial services.

United States

Message

What I'm looking for

I'm looking to lead enterprise product and innovation work that unites product, risk, technology, and data to modernize credit and banking experiences, develop high-performing teams, and deliver measurable customer, efficiency, and growth outcomes.

At First Citizens Bank, I lead commercial product management for pricing, origination, and portfolio solutions that expand lending capacity and improve credit risk outcomes. I drove a credit-underwriting workflow projected to avoid more than $2M annually while reducing sales-side data entry by over 90%.

Previously at Silicon Valley Bank, I led a $110M+ global credit transformation roadmap serving venture, corporate, sponsor finance, and startup lending. I helped shift a 150+ person organization to an internally led product model, reducing costs by more than 30%, increasing value delivery sixfold, and lifting CSAT from 34% to 65%+.

My background spans TD Bank, where I led major credit transformation programs, commercial lending portfolios, regulatory remediation, and Paycheck Protection Program workflows. I bring product, risk, technology, data, and customer-centered design together to build practical digital banking experiences.

Experience

Work history, roles, and key accomplishments

Current

Managing Director, Commercial Product Management

Current

First Citizens Bank

Jan 2023 - Present (3 years 8 months)

Responsible for pricing, origination, and portfolio management solutions, focusing on maximizing lending capacity and improving strategic credit risk profile. Led innovation in workflow solutions, driving over $2M in annual cost avoidance and over 75% efficiency in credit risk review processes.

Product Management Credit Risk Management Agile Delivery Salesforce NCino Data Analysis AI Process Improvement Vendor Management Budget Management

Director, Product Management

Silicon Valley Bank

Jan 2021 - Dec 2023 (2 years 11 months)

Led global credit program with $110M+ budget, managing multiyear roadmap for venture capital and startup lending. Orchestrated 150+ person transformation to agile delivery, increasing value delivery by 6x and driving CSAT from 34% to 65%+.

Product Management Agile Scrum NCino Salesforce P&L management Vendor Management CSAT Improvement Team Leadership

Senior Manager of Business/Product Management, Vice President

TD Bank

Jan 2016 - Dec 2021 (5 years 11 months)

Orchestrated strategic development for $100B specialty lending business, spearheading $300M credit transformation program. Championed regulatory remediation and led PPP workflow creation processing 100,000 applications in one week.

Product Management Credit Transformation Salesforce NCino WalkMe Lean Six Sigma Regulatory Compliance API Integration Project Management

Credit Manager, Vice President

TD Bank

Jan 2015 - Dec 2016 (1 year 11 months)

Managed Metro Philadelphia U.S. Commercial Real Estate portfolio with over $1B in aggregate exposure. Conducted underwriting assessments, portfolio maintenance, and regulatory compliance, specializing in construction lending.

Credit Risk Management Commercial Real Estate Underwriting Portfolio Management Regulatory Compliance Construction Lending

Credit Portfolio Manager, Vice President

TD Bank

Jan 2010 - Dec 2015 (5 years 11 months)

Managed Middle Market Lending portfolio with $700M+ credit exposure, acting as primary contact for ~50 clients. Mentored junior analysts and achieved accelerated promotion from Credit Analyst Intern to Credit Portfolio Manager.

Credit Risk Management Middle Market Lending Underwriting Customer Relationship Management Mentorship Regulatory Compliance