W R

Strategic, results-driven professional with over 5 years of proven success as an Account Manager driving revenue growth and building long-term client partnerships. Known for being personable and engaging, able to cultivate trust-based relationships that foster client loyalty and maintain a robust sales pipeline. Adept at identifying customer needs, uncovering key business opportunities, and translating them into actionable, results-focused strategies that consistently exceed expectations. Recipient of 12 sales awards over the past 8 years.

Skills: Client relationship management, account retention, strategic planning, sales pipeline development, cross-functional collaboration, CRM software (Salesforce), lead generation, negotiation, contract management, revenue growth, market analysis, data-driven decision-making, problem-solving, interpersonal communication, customer service, upselling and cross-selling, team leadership, presentation skills, time management, performance tracking, conflict resolution, compliance adherence, business development, organizational skills, adaptability, and analytical thinking.

Currently with United Water Restoration Group as a bridge or facilitator for more rapid service agreements. We work with plumbers, HVAC, Handymen and accept referrals to gain business. This is how we clean businesses and homes to promote healthier air for our lungs and surroundings for our families. Previously I served as a Regional Sales Manager at LUMEN, where I coach and lead a door-to-door sales team, driving them towards ambitious sales goals. My collaborative approach with engineers and operations teams across a three-state territory has resulted in significant improvements in sales performance and customer satisfaction. I take pride in my ability to analyze sales data and implement strategies that enhance our marketing efforts, which has earned me the Teamwork & Training Award.

Previously, as a Field Marketing Manager, I successfully generated leads and developed strategies that increased our subscriber base by 5%. My focus on building strategic partnerships has consistently closed more sales and garnered multiple awards, including Change Champion and Revenue Growth. My journey in sales began as an Outside Sales Representative, where I increased awareness and sales by 17% through effective field visits and marketing initiatives. Throughout my career, I have been recognized for my commitment to excellence and my ability to foster strong relationships with clients and stakeholders.