Wilson Reimer
@wilsonreimer
Results-oriented IT specialist with a focus on project management.
What I'm looking for
I am a dedicated IT professional with extensive experience in leading medium to large-scale projects. My focus is on driving improvements and maximizing productivity within teams. I excel at documenting processes and procedures to ensure smooth knowledge transfer and maintain quality standards. My ability to collaborate cross-functionally has allowed me to lead high-intensity teams effectively.
In my current role at PriceSpider, I have successfully executed significant projects, including the transition to a fully remote work environment and the implementation of automation scripts for user account management. I also played a key role in achieving SOC 2 Type II compliance, demonstrating my commitment to maintaining high standards of security and efficiency.
With a strong background in M365 administration and IT support, I have developed strategies that drive maximum efficiency and success. I am passionate about cybersecurity and continuously seek opportunities to enhance my skills and contribute to organizational goals.
Experience
Work history, roles, and key accomplishments
IT Specialist
PriceSpider
Mar 2022 - Present (3 years 4 months)
Led and executed the physical office shutdown to move from a hybrid working environment to a fully remote environment by creating an inventory of all physical assets. Revised and added scripts in YAML and PowerShell to automate the creation, deletion, and password reset of client and internal user accounts in a public facing SSH File Transfer Protocol server.
M365 Administrator
Mountain West Financial Inc.
Nov 2020 - Present (4 years 8 months)
Led the Disaster Recovery Business Continuity (DR-BC) team, transforming an outdated DR-BC Plan to an acceptable DR-BC Plan in accordance with the NIST core framework over 8 months. Focused on building hardware, infrastructure, software research, and developing strategies for efficiency.
IT Helpdesk Engineer
OnTrak, Inc.
May 2020 - Present (5 years 2 months)
Provided technical support and resolved IT-related issues for users as an IT Helpdesk Engineer. Assisted with various IT operations to ensure smooth system functionality.
IT Support
Canoo
Mar 2018 - Present (7 years 4 months)
Provided IT support, troubleshooting hardware and software issues for employees. Assisted with system maintenance and user support.
IT Desktop Troubleshooter
Associated Students, Incorporated at California State Univer
Sep 2016 - Present (8 years 10 months)
Troubleshot and resolved desktop-related IT issues for students and staff. Provided technical assistance and maintained computer systems.
Station Engineer/Desktop Troubleshooter
22 West Media Radio Station
Jul 2015 - Present (10 years)
Managed and maintained radio station equipment and systems. Provided desktop troubleshooting and technical support for the station's operations.
Education
Degrees, certifications, and relevant coursework
Wilson hasn't added their education
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