Open to opportunities

Alphonso Lewis

@alphonsolewis

Message

Cybersecurity professional with expertise in security operations and cloud protection.

United States

Message

What I'm looking for

I am seeking a role that fosters growth in cybersecurity, emphasizes collaboration, and allows me to leverage my skills in cloud security and vulnerability management.

I am a cybersecurity professional with over 10 years of IT experience, currently transitioning into security operations. My expertise lies in Microsoft Defender deployment, Azure security controls, and SIEM monitoring using Datadog. I have a proven track record in vulnerability management, having successfully automated patching processes through PowerShell scripting, which significantly reduced remediation times.

In my current role as a Security Analyst at FBC Mortgage, I monitor and investigate over 50 security alerts weekly, successfully reducing threat response times by 30%. I have deployed Microsoft Defender for Endpoint across more than 1,500 devices, leading to a 40% reduction in malware incidents. My commitment to enhancing security awareness among staff has also been a key focus, ensuring that everyone is equipped to identify and respond to potential threats.

Experience

Work history, roles, and key accomplishments

Current

Security Analyst

Current

FBC Mortgage

Oct 2015 - Present (9 years 8 months)

Monitored and investigated over 50 weekly security alerts in Datadog SIEM, reducing threat response time by 30%. Developed custom Datadog dashboards to correlate Defender ATP alerts with Azure AD sign-in logs.

Datadog Azure AD Qualys PowerShell SIEM Vulnerability Management Endpoint Protection

Tier 2 Desktop Support

Fairwinds Credit Union

Nov 2013 - Jul 2015 (1 year 8 months)

Prevented a network virus outbreak by identifying and containing the threat before it reached over 1,500 computers. Executed enterprise-wide Windows patching for over 600 systems within a 48-hour timeframe.

Network Security Financial Security Regulations OFAC Virus Containment Compliance

Desktop/Network Analyst

Lockheed Martin

Nov 2011 - Sep 2013 (1 year 10 months)

Provided Windows 7 support to over 5,000 employees with a 95% first-call resolution rate. Secured sensitive data on air-gapped networks with zero compliance violations.

Windows 7 Support Data Security Compliance Call Resolution Technical Support

Technical Support Rep

TEKsystems at Sungard Higher Education

May 2011 - Sep 2011 (4 months)

Supported over 50 universities with Windows XP/2000 network and OS issues via remote tools. Handled over 100 daily support requests from faculty, staff, and students worldwide.

Windows XP Remote Tools Technical Support Customer Service

IT Support Technician

TEKsystems at DaVita Dialysis

Mar 2010 - Mar 2011 (1 year)

Migrated over 150 medical servers and PCs using LanDesk during off-peak hours. Trained over 50 clinical staff on HP Thin Client operations via remote sessions.

LANDesk Thin Clients Server Migration PC Migration IT Support Technical Training

Technical Support Rep

TEKsystems at BrightHouse Networks

Jun 2008 - Dec 2008 (6 months)

Diagnosed internet and digital phone service issues, dispatching field technicians as needed. Provided technical support for telecommunications services.

Digital Phone Service Technical Support Customer Service Telecommunications

Helpdesk Support

TEKsystems/Dendrite

May 2006 - Feb 2008 (1 year 9 months)

Resolved over 90 daily tickets for pharmaceutical representatives, addressing issues related to Lotus Notes and Windows XP/2000. Provided comprehensive helpdesk support.

Lotus Notes Windows XP Help Desk Support Technical Support Customer Service

Communications Systems Apprentice

U.S. Air Force

Jan 2002 - Apr 2006 (4 years 3 months)

Managed Active Directory for over 1,500 users at Misawa AFB, Japan. Administered Windows 2000 Server backups and security programs.

Active Directory Windows Server System Administration Network Management Data Backup

Education

Degrees, certifications, and relevant coursework

New Horizons Computer Education Center

Diploma, Computer Education

Completed a diploma program focusing on computer education. Gained foundational knowledge in various computer-related subjects.

Keesler Air Force Base

Certificate, IT Systems Operations

Underwent training in IT Systems Operations. Acquired skills in managing and maintaining information technology systems relevant to military communications.