Open to opportunities

Wilson Mbaw

@wilsonmbaw

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Customer-focused procurement and client-relations professional with data analytics skills.

Nigeria

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What I'm looking for

I seek client-facing roles where I can apply procurement and analytics skills to improve customer satisfaction, drive growth, and work in a collaborative, growth-oriented environment.

I am a customer-focused professional with over 4 years' experience in procurement, client engagement, and service delivery, skilled at clear communication, issue resolution, and relationship building. I combine practical procurement and export consulting experience with a strong foundation in data analytics and AI tools acquired through ALX Africa.

I have delivered strategic consulting for export expansion, represented companies at conferences, and managed professional correspondence and documentation as a Procurement Executive & Customer Relations Manager. I am known for emotional intelligence, public speaking, and storytelling—qualities that make me effective in client-facing roles such as customer support, lead generation, and call handling.

Experience

Work history, roles, and key accomplishments

Current

Export Trade Consultant

Current

Apex Import Product Services

Jan 2024 - Present (1 year 9 months)

Delivered strategic consulting for expansion to global markets by researching international regulations and drafting export plans to support market entry.

Export Strategy International Trade Compliance Market Research Export Planning Consulting Report Writing Communication

Current

Procurement Executive

Current

Winsworth Integrated Services Limited

Jan 2021 - Present (4 years 9 months)

Managed procurement operations and professional correspondence with clients and suppliers, maintained procurement data documentation, and represented the company at conferences to strengthen external relationships.

Procurement Supplier Management Client Relations Documentation Stakeholder Engagement MS Office Communication Negotiation

Education

Degrees, certifications, and relevant coursework

ALX Africa

Professional Certificate, Data Analytics

2024 -

Completed Data Analytics, AI Career Essentials and Professional Foundations coursework with practical skills in data cleaning, transformation, SQL analysis, and Power BI visualization.

American Institute of Management

Certificate, Export Business Management

2022 - 2023

Completed Export Business Management studies with practical knowledge and technical expertise in export business operations.

University of Calabar

Bachelor of Science, Political Science

2013 - 2018

Completed a B.Sc. in Political Science with research on comparative political systems, analyzing election results and policy decisions to identify trends and patterns.