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@wilsonmbaw
Customer-focused procurement and client-relations professional with data analytics skills.
I am a customer-focused professional with over 4 years' experience in procurement, client engagement, and service delivery, skilled at clear communication, issue resolution, and relationship building. I combine practical procurement and export consulting experience with a strong foundation in data analytics and AI tools acquired through ALX Africa.
I have delivered strategic consulting for export expansion, represented companies at conferences, and managed professional correspondence and documentation as a Procurement Executive & Customer Relations Manager. I am known for emotional intelligence, public speaking, and storytelling—qualities that make me effective in client-facing roles such as customer support, lead generation, and call handling.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Apex Import Product Services
Jan 2024 - Present (1 year 10 months)
Delivered strategic consulting for expansion to global markets by researching international regulations and drafting export plans to support market entry.
Winsworth Integrated Services Limited
Jan 2021 - Present (4 years 10 months)
Managed procurement operations and professional correspondence with clients and suppliers, maintained procurement data documentation, and represented the company at conferences to strengthen external relationships.
Degrees, certifications, and relevant coursework
Professional Certificate, Data Analytics
2024 -
Completed Data Analytics, AI Career Essentials and Professional Foundations coursework with practical skills in data cleaning, transformation, SQL analysis, and Power BI visualization.
Certificate, Export Business Management
2022 - 2023
Completed Export Business Management studies with practical knowledge and technical expertise in export business operations.
Bachelor of Science, Political Science
2013 - 2018
Completed a B.Sc. in Political Science with research on comparative political systems, analyzing election results and policy decisions to identify trends and patterns.
Software and tools used professionally
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