I'm looking for a remote CRM, customer success, or support role where I can build lasting customer relationships. I started in customer support, then moved into procurement and client management, so I understand both customer needs and business realities. As a Computer Science graduate, I learn tools fast and keep records clean. I want to grow toward customer success.

Praise-Divine Akwarandu
@peedee
I'm a customer-facing and business development professional with several years of experience working directly with customers, suppliers and prospects.
What I'm looking for
At Manamuz Electric Ltd, I generate and manage leads for solar energy, cold-chain, and greenhouse distribution solutions. I prospect by phone and email, prepare proposals and quotations, and move opportunities toward close across a network of five Coldbox Store facilities and a pipeline of planned greenhouse units.
I previously sourced and negotiated with suppliers as Head of Procurement, comparing quotations and securing roughly 15% savings against prior sourcing costs. I also coordinated documentation and proposal quality for the L-PRES commercial bid in Kogi State, which was shortlisted.
Experience
Work history, roles, and key accomplishments
General Manager & Business Development Lead
Manamuz Electric Ltd
Jan 2025 - Present (1 year 9 months)
Generate and manage leads end-to-end, including prospecting, proposals, and closing. Maintain relationships with 30+ clients and coordinate across technical, procurement, and administrative functions.
Head of Procurement
Manamuz Electric Ltd
Jan 2024 - Jan 2025 (1 year)
Sourced and negotiated directly with suppliers on pricing, specifications, and delivery timelines. Analyzed competing quotations to secure savings of roughly 15% against prior sourcing costs.
State Coordinator
Young African Leaders Initiative (YALI)
Mar 2023 - Dec 2024 (1 year 9 months)
Led an anti-examination malpractice campaign across schools in Enugu State, coordinating with school administrators and stakeholders. Built and maintained relationships across a diverse stakeholder base.
Customer Support
Manamuz Electric Ltd
Jan 2022 - Jan 2024 (2 years)
Handled inbound phone and email enquiries, identifying customer needs and qualifying them for the right resolution. Resolved issues and objections through clear communication, maintaining relationships even in difficult situations.
Data Processing Teacher
Mothercare International Secondary School
Jan 2020 - Dec 2021 (1 year 11 months)
Taught data processing, developing communication, organization, and stakeholder-coordination skills foundational to client-facing work.
Systems Analyst
Manamuz Electric Ltd
Jan 2017 - Dec 2017 (11 months)
Provided technical and analytical support on computer systems, building technical fluency applied to explaining product specifications to clients.
Teacher
Excellent International Standard School
Jan 2008 - Dec 2013 (5 years 11 months)
Taught at the school, developing communication, organization, and stakeholder-coordination skills foundational to client-facing work.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Computer Science
2013 - 2017
Earned a Bachelor of Science in Computer Science from Nnamdi Azikiwe University, Awka, from 2013 to 2017.
Abia State Computer Literacy Program
Diploma, Computer Engineering
2008 - 2008
Completed a Diploma in Computer Engineering from the Abia State Computer Literacy Program, Ogbor Hill, Aba, in 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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